Vice President, Fraud Strategy & Rules Optimization

Vice President, Fraud Strategy & Rules Optimization

City National Bank |

City National Bank | Posted Feb 20, 2026

Full-time

Arizona

Unknown

This is a high-impact leadership opportunity to drive and optimize POS fraud strategy with a dynamic payment’s environment. As Vice President, you will own the performance and evolution of the fraud rules engine, leading strategy development, rule optimization, and decisioning governance across the portfolio. You will be accountable for balancing fraud loss mitigation with customer experience, using data-driven insights to continuously improve approval rates, false positive performance, and operational efficiency.

This role requires both strategic oversight and hands‑on expertise in rules tuning, policy development, and performance analytics.

In addition to fraud portfolio ownership, you will support key enterprise transformation initiatives, ensuring fraud work streams are aligned to strategic roadmaps, risks are escalated appropriately, and program milestones are delivered with disciplined governance. This position offers executive level accountability and the opportunity to materially influence fraud performance, decision strategy, and the successful execution of enterprise priorities. It is ideal for a leader who thrives at the intersection of analytics, technology, and enterprise program management, and who is motivated by measurable impact.

• Serve as the leader over large scale programs that focus on business transformation program strategy, roadmap, and implementation
• Develop business plans and cost benefit analysis for assessment by Senior Leadership
• Track and escape issues and risks, ensuring full mitigation and resolution, drive transformational change holistically and work on a variety of projects across the Enterprise Transformation effort
• Manage multiple concurrent programs and projects, delivering implementations for business partners
• Lead development of business cases to support large capital projects
• Manages a large scale Program across multiple business lines in cooperation with Senior Level Executive guidance in order to meet deliverable targets
• Responsible for developing, maintaining, monitoring and forecasting Program budget
• Will develop and maintain the Program resource plan
• Provides Executive level reporting to clearly convey program status, issues, risks and timeline
• Will facilitate and drive key decisions from Executive leadership as needed
• Develops working relationships with clients & business partners ensuring that business plans are coordinated, aligned and support department and firm goals and objectives
• Supports and effectively communicates program goals, objectives, vision and values.
• Proactively recognizes, plans and acts on the need for improvement and helps groups to overcome resistance to change
• Develops and maintain Communication Plan with key business stakeholders
• Will facilitate and lead weekly status meetings with core team and Steering Committee
• Lead and optimize POS fraud strategy and decisioning performance, owning the rules engine framework to drive fraud loss mitigation, approval rate optimization, and portfolio health while balancing customer experience and risk appetite.
• Establish and govern fraud rules oversight and performance analytics, defining risk thresholds, monitoring key performance indicators, and implementing data-driven enhancements to strengthen control effectiveness and operational efficiency.
• Partner cross-functionally to evolve fraud capabilities, collaborating with product, technology, operations, and compliance to modernize decisioning infrastructure and ensure alignment with enterprise risk strategy and regulatory expectations.
• Lead and develop a high-performing fraud strategy team, providing executive level reporting, governance oversight, and strategic direction to deliver sustainable performance and continuous improvement.
• Support enterprise program management initiatives by leading fraud related work streams, contributing to roadmap development, identifying risks and dependencies, and ensuring disciplined execution of strategic objectives.