Reconstruction Project Coordinator

About Rocky Mountain Restoration

Rocky Mountain Restoration helps people in crisis and is committed to creating raving fans on every job. We assist with disasters such as flooding and water damage, restoring lives through professional, caring, and fast restoration and cleanup services. We value our team and prioritize growth, positive management, and a fulfilling, financially rewarding career.

We invest in our team members and believe we are only as good as our people. Our core values guide the success of our team:
Be Humble;
Care About Others;
Get it Done;
Always Learn and Grow;
Be Positive and Fun.

• Healthcare (company-paid to cover employee medical, short term & long term disability, and life insurance)
• Cell phone
• 10 days PTO your first year, and 15 days PTO after 2 years
• 7 Paid Holidays (after 90 days)
• Competitive, matching 401(K)
• A fully-stocked kitchen with snacks and beverages
• Ongoing training and development from our management team and trusted advisors

We are looking for a high-energy, organized, and technically proficient Reconstruction Project Coordinator. We do not work with TPAs or participate in program work. Our priority is high-quality craftsmanship, direct advocacy for our clients, and strong relationships with independent and staff adjusters as well as Property Managers.

You will be the central hub for our reconstruction department, ensuring that jobs move from the initial estimate through final payment and you will be responsible for the financial health and customer experience of every project in your queue.

• Insurance Negotiation & Estimating Support:
  Act as the primary contact for insurance adjusters. Professionally negotiate scopes of work to ensure all necessary repairs are covered and approved quickly.
• Xactimate Management:
  Assist estimators in the creation and supplement process within Xactimate to ensure maximum project profitability and accurate line-item documentation.
• Direct Advocacy:
  Represent the homeowner to ensure the carrier provides a fair and comprehensive settlement without the constraints of TPA performance metrics.
• Project Administration & CRM
• Workflow Management (Dash):
  Maintain real-time accuracy in Dash. Ensure notes, photos, documents, and dates are updated daily.
• Job Costing (Sage):
  Collaborate with the accounting department using Sage to track job costs, vendor payments, and budget variances.
• Compliance:
  Ensure all contracts, change orders, and certificates of completion are signed and filed correctly.
• Production & Communication:
  Lead and drive weekly reconstruction production meetings. Hold the team accountable for timelines, subcontractor scheduling, and milestones.
• Client
  
  Experience:
  
  Proactively send regular updates to clients and serve as the bridge between the job site and the homeowner.
• Subcontractor Coordination:
  Verify subcontractor availability and align work orders with the approved Xactimate scope.
• Accounts Receivable:
  Take ownership of collections for your projects, including draws, deductibles, and ensuring final checks are received.
• Closing Files:
  Submit required documentation for depreciation release to the carrier promptly.
• Accounts Payable:
  Ensure invoices are received, approved, and paid within the agreed period with subcontractors.

• Experience:
  
  Minimum 2–4 years in restoration or construction in a project coordination or management role.
• Software Proficiency:
  Xactimate (solid understanding of logic and line items);
  Dash CRM (Next Gear/Dash) highly preferred;
  Sage experience for construction accounting is a big plus.
• Negotiation
  
  Skills:
  
  Proven ability to discuss scopes and pricing with insurance adjusters confidently.
• Independence:
  Self-starter who can manage high-volume workflows without fixed program deadlines.
• Communication:
  Exceptional verbal and written communication for professional (adjusters) and homeowner interactions.
• Equal Opportunity:
  We are an equal opportunity employer. All candidates must be able to pass a background check and drug screen.

Pay range: $60,000 – $75,000 salary DOE. Full-time position with benefits including Medical/Dental/Vision, 401K, PTO and Paid Holidays.

Job Type: Full-time

This job description is non-exhaustive and may be amended in line with the organization’s needs.

PI