Change Management Director

Responsibilities

• Oversee and execute change strategy for complex or high-impact initiatives
• Serve as a senior advisor to sponsors and business leaders
• Provide direction and ensure alignment across stakeholders to support successful adoption and delivery of change outcomes
• Partner with Operations leaders to align on strategic priorities, timelines, and delivery
• Develop and implement structured change plans with clear, actionable outcomes
• Create change management strategies based on assessment of impact of the change and impacted work groups
• Develop strong relationships with key stakeholders influencing decisions in line with business unit and enterprise strategy
• Share appropriate industry and company analyses to achieve strategic insight
• Build end to end engagement plans with deliverables/dates that enable change and increase knowledge as well as build adoption.
• Help leaders understand how change initiatives may intersect to increase opportunities to connect the dots for target audiences independently
• Work with Operations Partners to ensure change strategies and plans are appropriately executed and teams have materials necessary for desired adoption

• Bachelor's degree, or equivalent work experience
• Ten or more years of experience, including leadership of large, complex programs/initiatives with high impact
• Ability to lead and connect change management initiatives across Operational business areas
• Technically proficient in change management strategies, building engagement or change management plans
• Ability to influence leaders to create plans that increase adoption results to meet desired outcomes
• Areas of expertise include relationship management, executive communication, strong problem-solving and conflict resolution
• Experience developing feedback loops to engage employees
• Central management of standardized tools & templates
• Ability to tell the story from a content standpoint and lead through change.
• Experience with executing change strategy focused on AI/AI Tool Implementation

• change management strategies
• engagement plans
• change management plans
• AI tool implementation
• program leadership
• impact assessment
• feedback loops

• relationship management
• executive communication
• problem-solving
• conflict resolution
• influencing
• strategic insight
• stakeholder alignment
• leadership