Operations Manager

Description & Requirements

The Operations Manager leads and directs all warehouse, transportation and facility related activities within a distribution center(s). This role ensures efficient product handling, timely deliveries, and compliance with safety and regulatory standards. The Operations Manager drives operational excellence through strong leadership, process optimization, and a customer-centric mindset.

• Oversee day to day warehouse and transportation operations and associates
• Provide strategic leadership and support regional operations management with short and mid-term planning for the distribution center
• Provide positive and inspirational leadership to all distribution center associates
• Ensuring operations are performed in compliance with company policies and procedures.
• Collaborate with Inventory Control staff to adhere to company standards for inventory and loss control
• Establish and maintain an effective staffing plan. Manage full-time and temporary headcount to meet budget and operational objectives.
• Select, train, develop, and motivate employees; evaluate performance, lead with courage, combat turnover, and maintain morale and culture.
• Manage route logistics for efficient deliveries and ensure outstanding customer service.
• Ensure a safe and healthy environment to protect employee well-being and minimize risk and loss to the company.
• Manage expenses to an operational budget and review cost of goods to maximize profitability.
• Provide logistical input to streamline the operation while improving efficiency.
• Work with Sales Management and Procurement to ensure a best-in-class customer experience
• Oversee maintenance and safety standards for the facility, equipment and vehicles.
• Approve credits for returns or pricing.
• Ensure OSHA and DOT compliance for all employees, equipment and vehicles.
• Additional duties or special projects as assigned.

The Operations Manager leads and directs all warehouse, transportation and facility related activities within a distribution center(s). This role ensures efficient product handling, timely deliveries, and compliance with safety and regulatory standards. The Operations Manager drives operational excellence through strong leadership, process optimization, and a customer-centric mindset.

• Oversee day to day warehouse and transportation operations and associates
• Provide strategic leadership and support regional operations management with short and mid-term planning for the distribution center
• Provide positive and inspirational leadership to all distribution center associates
• Ensuring operations are performed in compliance with company policies and procedures.
• Collaborate with Inventory Control staff to adhere to company standards for inventory and loss control
• Establish and maintain an effective staffing plan. Manage full-time and temporary headcount to meet budget and operational objectives.
• Select, train, develop, and motivate employees; evaluate performance, lead with courage, combat turnover, and maintain morale and culture.
• Manage route logistics for efficient deliveries and ensure outstanding customer service.
• Ensure a safe and healthy environment to protect employee well-being and minimize risk and loss to the company.
• Manage expenses to an operational budget and review cost of goods to maximize profitability.
• Provide logistical input to streamline the operation while improving efficiency.
• Work with Sales Management and Procurement to ensure a best-in-class customer experience
• Oversee maintenance and safety standards for the facility, equipment and vehicles.
• Approve credits for returns or pricing
• Ensure OSHA and DOT compliance for all employees, equipment and vehicles.
• Additional duties or special projects as assigned.

• 5+ years of experience in warehouse or distribution operations, with at least 2 years in a management role
• High school diploma or equivalent;
  College degree a plus
• Inspirational leadership skills to build and retain a high performing team
• Strong knowledge of ERP and WMS systems with ability to learn and train others on new systems
• Knowledge of OSHA, DOT and all safety compliance…