Assistant General Manager

Job Description Assistant General Manager

Love wings and sports? Join our family, have fun and take pride in your work. Native Grill & Wings is looking for an Assistant Manager. As an Assistant Manager you would be responsible for restaurant operations and report to the General Manager of the restaurant. You will oversee both front of house and back of house operations and be responsible for making sure that Native Grill & Wings food and service standards are adhered to at all times.

If you are an experienced restaurant manager that has passion for running a top notch operation from service to food quality to controllables.

• Assist the General Manager in daily operations and decision-making processes.
• Oversee and coordinate the activities of various departments to ensure efficiency and effectiveness.
• Develop and implement strategies to enhance customer satisfaction and improve service quality.
• Manage staff scheduling, training, and performance evaluations to maintain high productivity levels.
• Monitor financial performance, prepare reports, and assist in budgeting and financial planning.
• Address and resolve customer complaints and issues promptly and professionally.
• Support the General Manager in setting goals, objectives, and policies for the organization.
• Ensure compliance with company policies, procedures, and regulatory requirements.
• Collaborate with department heads to ensure alignment with organizational goals and strategies.
• Participate in recruitment, hiring, and onboarding of new employees.
• Foster a positive work environment and promote teamwork among staff members.
• Assist in the development and implementation of marketing and promotional activities.
• Analyze operational data and recommend improvements to increase efficiency and profitability.
• Represent the organization in meetings, conferences, and industry events as needed.
• Serve as acting General Manager in the absence of the General Manager.

• Minimum of 5 years experience in a management or supervisory role
• Strong leadership and team management skills
• Proven ability to develop and implement business strategies
• Excellent communication and interpersonal abilities
• Proficient in budgeting, financial analysis, and resource allocation
• Experience with performance management and staff development
• Strong problem-solving and decision-making skills
• Ability to work under pressure and handle challenging situations
• Knowledge of industry regulations and compliance standards
• Proficiency in relevant software applications and technology tools
• Flexibility to work varying shifts, including nights and weekends as needed

• Competitive salary with performance-based bonuses
• Comprehensive health insurance
• 401(k) retirement plan with company match
• Paid time off, including vacation and sick days
• Professional development and training opportunities
• Employee discounts on company products/services