Social Services Coordinator

Location

Mesa Corps

Corps Officer/Associate Corps Officers

Full‑Time / 40 hours/week

The Salvation Army, an international movement, is an evangelical part of the universal Christian Church. Its message is based on the Bible. Its ministry is motivated by the love of God. Its mission is to preach the gospel of Jesus Christ and to meet human needs in His name without discrimination.

• BS degree in social work or related field required.
• MSW strongly preferred
• Years of experience in a social service capacity may substitute for education in a 2:1 ratio
• Knowledge of local community resources
• Demonstrate a positive attitude & an ability to work with people of diverse backgrounds & circumstances
• Able to maintain a non‑judgmental demeanor, using a professional approach and maintaining boundaries with clients
• Able to handle crisis/emergency services for the homeless & working poor by utilizing crisis intervention, & conflict resolution skills
• A proven ability to maximize services with budgetary constraints
• Ability to quickly become proficient in Salvation Army approved Social Service programs, network requirements, and Link 2 Feed program from United Food Bank
• Ability to work efficiently on a diverse and cohesive team
• Computer literate & proficient in Microsoft Outlook, Microsoft Word, Microsoft Excel and Microsoft Publisher.
• Ability to work in an office setting & operate office equipment
• Must be able to type 50 wpm.
• Must possess a valid Arizona driver's license and clean MVR & pass The Salvation Army Fleet Safety e‑learning
• Employment contingent upon successful completion of a background check

• Operation of all Salvation Army Family Service Programs, including but not limited to:
  • Food Bank Program
  • Utility Assistance Program
  • Rental Assistance Program
  • Seasonal Hear Relief Program
  • Pathway to Hope Program
  • Administer Justice Program
  • Seasonal Thanksgiving Assistance
  • Seasonal Christmas Assistance
  • Seasonal Back to School Program
• For each program, responsibilities include:
  • Determining eligibility
  • Maintaining records
  • Monitoring costs
  • Overseeing staff
  • Securing and training volunteers, and recording statistics
  • Inventory control
  • Intake of clients
  • Distribution of funds and goods
  • Promotion of special events
  • Case management
  • Securing outside vendors to aid clients (e.g., motels, transportation companies, other providers)
• Office procedures and record keeping:
  • Recording and filing electronically all casework documents for the Salvation Army program and the foodbank Link 2 Feed program
  • Preparing and submitting daily, weekly and monthly reports and statistics
  • Communicating supply needs of the Family Service Office to supervisor
• Community outreach and networking:
  • Mesa CAN
  • Administer Justice Project
  • United Food Bank
  • United Way
  • City of Mesa
• Seasonal activities and holiday programs:
  • Thanksgiving intake procedures
  • Thanksgiving distribution procedures
  • Christmas intake procedures
  • Christmas distribution procedures
  • Networking with other holiday providers in the community
  • Helping with the angel tree program, especially with the production of angel tree tags
• Case management:
  • Oversee day‑to‑day case management
  • Maintain a client caseload
  • Provide supervision and direction to social service staff
  • Collaborate to provide service excellence to clients
• Pathway of Hope Program development and implementation:
  • Develop, expand, and implement services for shelter clients within the Pathway of Hope program
  • Participate in Pathway of Hope/Well Sky workshops and training events as requested or assigned
  • Collaborate with the Territorial POH Project Manager and assist the DSSD with program‑specific POH implementation plans
• Compliance and additional duties:
  • Observe and ensure all Salvation Army, city, county, state, and federal rules, regulations, and guidelines are followed
  • Attend community meetings, public relation events, and seminars as directed
  • Research, create, and propose alternative methodologies of service delivery to extend outreach of social service programs
  • Develop and propose new programs to enhance current offerings of the Mesa Corps Social Service Department
  • Work with the Divisional Social Service Director & Divisional Grant Writer to enhance and…