Intake Technician - Pima Animal Care Center

Job Description Summary Department - Pima Animal Care Center Job Description OPEN UNTIL FILLED Job Type: Classified Job Classification: 5931 - Animal Care Technician I Salary Grade: 3 Hiring Pay: $18.79 Per Hour The first review of applications will be on 10/02/2026.

Pima Animal Care Center (PACC) is looking to add an Intake Technician to our Admissions Team. The Intake Technician provides first line customer support to community members bringing in stray or owned animals into the shelter. Technicians microchip, vaccinate, and assess all incoming dogs and cats with various behaviors. They also provide daily care, feeding, and maintenance of animals at PACC, ensuring their health and well-being.

This position may also perform cleaning and sanitizing of animal enclosures as well as monitor animal behavior. This position requires the ability to work evenings, weekends, and rotating shifts.

• Provides humane care and safe handling for a variety of animals, including dogs, cats, and small pets, while monitoring behavior and health
• Works outdoors in all weather conditions and safely handles live animals, including those that may be injured, frightened, or offensive, using appropriate techniques to minimize risks to self and others
• Demonstrates excellent customer service to the public and volunteers by answering questions, addressing concerns, and guiding decisions regarding intakes, outcomes, redemptions and animal care in adherence to PACC policies
• Handles animals for behavioral assessments and playgroups, identifying placement or behavior concerns, and participates in decisions regarding outcomes, including euthanasia
• Accurately organizes and documents information on animal behavior, history, medical records and outcomes, utilizing shelter software and other systems for recordkeeping, communication, and scheduling
• Administers vaccinations and medications under veterinary guidance, assesses animals for signs of illness or injury and documents and communicates health concerns
• Facilitates adoption and foster processes by assisting with enrichment, behavioral evaluations, animal meet and greets, matchmaking and note reviews
• Supports intake and admissions by providing correct intake pathways, checking animals for health concerns, identifying ages/breeds and finding kennel placements
• Maintains a clean and sanitary facility, including kennels, work spaces, public lobbies, and treatment spaces
• Frequently lifts and carries heavy objects, bends, stoops, reaches, and performs other physical tasks as required
• Safeguards and accounts for scheduled drugs and funds received for PACC services
• Operates County-owned vehicles to transport animals and supplies

• High school diploma or General Education Development (G.E.D.) certificate.
• (Relevant experience and/or education from an accredited college or university may be substituted.)

(Be specific in describing your experience in your application. Ensure the descriptions provided illustrate your competencies, specifically addressing the required and preferred qualifications.)

• Bilingual (English/Spanish).
• Minimum one (1) year experience working in a customer service role.
• Minimum six (6) months experience working or volunteering with dogs.
• Experience volunteering or working in an animal shelter.

Pima County Human Resources Department reserves the right to admit to the selection process only those candidates that meet the minimum qualifications. All applications will be assessed based on an evaluation of the listed education and experience. Candidates meeting the minimum qualifications may be further evaluated/scored against any advertised Preferred Qualifications. The hiring authority will…