Quality Manager

The Quality Manager is a steward for the site business systems and provides
leadership for the Quality Engineering and Inspection functions. This position
works closely with Operations, Engineering, Sales and Program Management to
identify problems, investigate causes and recommend/implement solutions that
improve product quality. This includes maintaining metrics and indicators to
identify trends that adversely affect product quality and business performance.

Essential Duties and Responsibilities

Supervises direct reports including the Quality Engineering and Inspection
functions
Coaches and directs the team to develop and maintain collaborative working
relationships with both internal and external customers, driving improved
customer service.
Supports the management system performance and ensures compliance with
AS9100 and ISO
9001 standards
Represents the Quality function for new product introduction and program
launches (ensuring customer requirements are met, validate processes, develop
inspection plans, etc.)
Completes and maintains Process FMEAs and Control Plans
Ensures inspection equipment is calibrated and properly maintained and
performed
Uses a structured methodology to identify improvement opportunities by
monitoring key performance metrics.
Owns the CAPA (Corrective and Preventive Action) system and uses this tool
to track, address and solve issues.
Drive a "root-cause" company culture with respect to problem solving
Verifies effectiveness of problem resolution by monitoring production
performance after implementation.
Works directly with customer and suppliers for quality audits, source
inspections and quality concerns
Ensures all team members are trained as required.
Adept at interfacing and working with Customers on quality-related matters
Develops, implements, and maintains documents and procedures in compliance
with industry standards.
Facilitates training systems to ensure proper workforce development and
competence.
Participate in Contract Review to help ensure Company compliance to
requirements

Qualifications/Requirements

BS Degree in Engineering or related field, or minimum 5 years of experience
in Quality
Minimum 5 years leadership experience
Working knowledge of AS 9100, OHSAS 18001 and IPC requirements
Experience in Lean Manufacturing environment
Experience utilizing Quality tools including: FMEA, Fishbone, 5 Why, 8D,
Value Stream Map, Process Flow, etc.)
Experience using Quality tools and practices
Excellent Problem Solving, Statistical and Analytical skills
Excellent computer skills including expert proficiency in Microsoft Excel
Excellent verbal and written communication skills
Ability to travel up to 10% of the time

Equal Opportunity Employer - Disability & Veteran