Senior Quality Analyst - Calibration & Insights Leader
Job in
Mesa, Maricopa County, Arizona, 85201, USA
Listed on 2026-08-06
Listing for:
Cognizant
Full Time
position Listed on 2026-08-06
Job specializations:
-
Quality Assurance - QA/QC
QA Specialist - Analyst/Manager, Quality Control - QC Analysts/Managers
Job Description & How to Apply Below
Cognizant is seeking a Quality Analyst to join our Mesa, AZ office. The SME-level QA will blend standard QA monitoring with expert understanding of Waymo workflows, client rubrics, and technical systems.
You will lead calibrations, root-cause investigations, and script testing while delivering insights to drive program-wide excellence. The role requires 2–3 years in QA/SME within contact center environments, strong data skills, and proficiency with Google Suite and CRM tools.
#J-18808-LjbffrPosition Requirements
10+ Years
work experience
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