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QA Specialist: Customer Communications

Job in Mesa, Maricopa County, Arizona, 85201, USA
Listing for: DriveTime
Full Time position
Listed on 2026-08-30
Job specializations:
  • Quality Assurance - QA/QC
    QA Specialist - Analyst/Manager, Quality Control - QC Analysts/Managers
Salary/Wage Range or Industry Benchmark: 52000 - 76000 USD Yearly USD 52000.00 76000.00 YEAR
Job Description & How to Apply Below

Drive Time is seeking a Quality Assurance Specialist to review and analyze customer communications from our East Mesa location. You will verify accuracy, document findings, and provide detailed feedback to improve processes.

Ideal candidates demonstrate excellent verbal and written communication, strong listening skills, and proficiency with Microsoft Office. The role emphasizes QA best practices, timely reporting, and collaboration with teams nationwide.

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