Quality Engineer

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Location:

Mesa, AZ, US

Our world depends on rocks, minerals, metals and other raw materials – the building blocks of modern society. As an industry leader, Metso helps transform these essential materials to enable sustainable modern life.

Our solutions and services support everything from renewable energy and electrification to the infrastructure and digital economy shaping our future. Together, we help our customers meet growing demand while driving the industry toward a more sustainable use of the earth’s natural resources.

Join nearly 18,000 Metsonites worldwide, each bringing unique expertise and experience to positive change. At Metso, you’re supported by a growth culture built on safety, wellbeing, inclusion and collaboration.

This is your opportunity to make an impact and rise above the possible.

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Introduction

We are looking for a Quality Engineer to join our Mesa Service Center Repair Operations Team
. In this role, you will provide technical and quality support for repair operations, drive continuous improvement initiatives, support compliance with ISO 9001 quality management requirements, and lead root cause investigations to improve operational performance, safety, and customer satisfaction. You will play a key role in ensuring products, processes, and quality systems comply with regulatory, customer, and company standards. You will report to the Quality Manager
.

This role is based in Mesa, Arizona.

This role may require travel to vendor and customer sites as needed, up to 10%.

Team you will belong to

You will join a team of quality professionals focused on supporting repair operations, quality assurance, compliance, and continuous improvement initiatives within the Mesa Service Center. Our team plays a critical role in ensuring operational excellence, maintaining ISO 9001 compliance, reducing quality risks, and enhancing customer satisfaction through effective quality management processes. We collaborate closely with operations, engineering, suppliers, auditors, customers, and cross-functional stakeholders to drive quality performance and support business objectives.

Our team values accountability, continuous improvement, data‑driven decision making, and strong collaboration.

What you’ll do

• Lead and support the implementation, maintenance, and continuous improvement of the Quality Management System (QMS) in accordance with ISO 9001 requirements, Metso standards, customer requirements, and regulatory standards.
• Coordinate ISO 9001 compliance and certification activities, including audits, documentation management, gap assessments, corrective actions, and closure of audit findings.
• Develop, maintain, and standardize quality documentation, including procedures, work instructions, forms, inspection plans, and quality records.
• Analyze quality data and develop reports and dashboards to monitor key quality metrics, identify trends, and recommend improvement opportunities.
• Lead Root Cause Analysis (RCA) and Corrective and Preventive Action (CAPA) activities to resolve quality issues and prevent recurrence.
• Manage calibration systems for inspection, measurement, and test equipment, ensuring compliance with quality requirements.
• Support investigations of quality incidents, non-conforming materials, repair processes, inspection results, and customer concerns.
• Drive continuous improvement initiatives using Lean, Six Sigma, statistical analysis, and quality assurance methodologies to improve operational performance and product quality.

What you’ll bring

• Associate's or Bachelor's degree in a technical field, business discipline, or equivalent combination of education and relevant experience.
• 3+ years of related…