Retail Assistant Store Manager

Assistant Store Manager

Salary: $18.00 to $21.00 per hour plus commission and bonuses. The retailer offers an easily achievable commission structure that pays for every transaction processed.

Assistant Store Managers are accountable for day‑to‑day store operations and promoting a positive, productive environment. They partner with the Store Manager to lead and develop store employees, recruit and retain talent, maximize financial goals, and manage customer relations and satisfaction. The role also includes financial analysis, adherence to the asset‑protection program, promotion of the business, and acquisition of new customers. The position is hourly with additional commission and a store‑performance bonus.

• Facilitate a customer‑centric environment by engaging customers in a friendly and professional manner and quickly addressing customer issues.
• Monitor and assist in the training of staff to meet the company's standards.
• Recruit top talent through company‑prescribed channels.
• Open and close the store, including counting cash drawers and merchandise and ensuring all procedures are followed to protect assets.
• Ensure asset protection through inventory control, property safety procedures, documentation, and securing customer loans.
• Administer store processes and procedures—inventory, loan management, merchandising, store presentation, store systems—and participate in enterprise‑level reporting.
• Evaluate the store's financial statements and drive profitability through communication and goal setting.
• Ensure operating standards meet or exceed company standards.
• Monitor loan qualification and buying processes to maintain the value and integrity of all loans issued.
• Complete assigned tasks and training for self‑development as requested.
• Communicate clearly with employees to ensure they understand the store’s mission and profit objectives.
• Stay up‑to‑date on product knowledge.
• Act as manager on duty in the absence of the Store Manager.
• Perform other related duties as assigned.

• Willing and able to perform duties and tasks for extended periods of time, including standing, stooping, walking, climbing, pushing, pulling, and lifting.
• Willing and able to lift/carry up to 50 pounds.
• Demonstrated ability to effectively supervise others.
• Ability to work with firearms and become firearms certified.
• May be asked to assist a customer outside the building or retrieve products from exterior storage areas.
• Minimum age: 18 years old.
• High School Diploma, GED, or equivalent experience.
• Ability to work in multiple locations as business needs dictate.
• Flexibility to work a retail schedule that includes weekends and holidays.
• Will work 40+ hours per week; hours are not guaranteed.
• Computer literate and able to operate Point‑of‑Sale (POS) systems and common office machines.
• Ability to multi‑task in a fast‑paced environment.
• Detail‑oriented with strong organizational skills.
• Analytical skills.
• Cash handling experience is required.
• Work independently with minimal supervision.
• Excellent work ethic and strong business sense.

The commission incentive plan is proprietary. Assistant Store Managers can earn 2–8% commission based on the gross profit of their personal performance. Additional information is provided during the interview process.

• Comprehensive Medical, Dental, Vision, Life, Supplemental, and other voluntary options (eligibility required).
• Best working hours in the business: most stores open 9 AM, close 6 PM; many stores are closed on Sundays.
• Earned Wage Access program available from the second day of employment.
• Unlimited commission above the hourly base rate.
• Paid vacation: one week after six months of active, full‑time service; an additional week after one year; two weeks on each subsequent anniversary (up to 120 hours after five years).
• Sick/Personal leave: 8 hours after six months and 16 hours each anniversary thereafter (up to 24 hours after five years).
• Employee discounts available on the first day of active employment.
• Tuition reimbursement up to $2,000 per year for full‑time employees who meet the program requirements.
• Access to over 10,000 discounts from more than 1,000 companies.
• Auto‑enrollment in the First Cash 401(k) program after six months.
• Access to the First Cash Pet Insurance program.

First Cash Holdings, Inc. is an Equal Opportunity Employer. It provides equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state, or local law.

First Cash will provide reasonable accommodations for qualified individuals with disabilities.