CLUB - Overnight Member Services Rep

Job Details

• Location:
  
  Mesa, AZ 85205
• Title:
  
  Member Services Representative
• Reports To:
  
  Club Manager
• FLSA Classification:
  Non-Exempt

• Provide a positive, judgment‑free environment and serve members with outstanding customer service.
• Promote membership and Black Card amenities to new and existing members.
• Assist at the welcome desk: check‑in members, greet and farewell them, and guide tours and enrollment.
• Maintain club cleanliness and sanitation.
• Recruit and welcome new members into fitness classes.
• Act as a team leader and role model, encouraging members and fellow staff.
• Work flexible shifts, including evenings, weekends, and holidays.

• Minimum 18 years of age.
• Passion for helping others.
• High‑school diploma or GED equivalent.
• Dependable punctuality and time‑management skills.
• Ability to understand and meet the physical demands of the role, including standing, walking, bending, lifting up to 50lbs and handling hazardous materials.

• Occasional lifting, pushing, or pulling up to 50lbs.
• Ability to stand, walk, sit, reach with hands and arms, bend, balance, stoop, kneel, twist, or crouch.

Competitive salary, PF Black Card membership, and opportunities for growth.