Inside Sales Manager

About Rocky Mountain Restoration

We offer help to those in crisis and are committed to creating raving fans on every job. Every day we help people recover from disasters such as flooding and water damage. Our team responds and helps to restore the lives of our customers by offering professional, caring, and fast restoration and cleanup services.

Here at Rocky Mountain Restoration, we take care of each other first and foremost. We work hard, but we play hard too, with an annual company party, quarterly social events, and so much more. If you’re looking for a company with growth opportunities, positive and supportive management, and a deeply fulfilling, financially rewarding career, you’re in the right place.

Rocky Mountain Restoration believes in investing in our team members. When you join our team you will receive personal and professional growth opportunities. We know that we are only as good as our team.

Rocky Mountain Restoration is seeking a driven, people-first Inside Sales Manager (Player/Coach) to lead and support inside sales efforts across multiple brands within our portfolio. This is a hands‑on leadership role responsible for generating pipeline through phone-based prospecting while coaching and developing inside sales representatives to improve performance, consistency and conversion.

The ideal candidate brings a strong background in inside sales, lead generation, appointment setting and discovery-based selling. They know how to build trust quickly over the phone, ask strong probing questions, and create qualified opportunities through disciplined outreach and follow‑up. This person will balance personal production with team leadership, helping establish best practices and drive results across brands.

At Rocky Mountain Restoration, we are building a culture of accountability, growth, and execution. This role is ideal for a leader who can motivate others, maintain high standards, and lead from the front.

As the Inside Sales Manager (Player/Coach), you will lead and scale phone-based business development efforts across multiple High Ground brands. You will oversee inside sales representatives, support day‑to‑day execution, and ensure the team consistently generates qualified leads and appointments through outbound prospecting, discovery calls, and follow‑up activity. This position combines team leadership, sales execution, coaching, and operational discipline. The right candidate will be highly organized, metrics‑driven, and effective at building rapport with small business owners, operators and decision‑makers across target markets.

• Manage, coach, and develop inside sales representatives supporting multiple High Ground brands
• Conduct regular one‑on‑ones, pipeline reviews, call coaching, and performance check‑ins
• Provide feedback on prospecting approach, call quality, discovery technique and follow‑up discipline
• Foster a culture of accountability, urgency, continuous improvement and positive team engagement
• Support onboarding and training of new team members as the inside sales function grows
• Lead by example as a player/coach with direct personal contribution to outreach and pipeline generation

• Execute high‑volume outbound phone prospecting to identify and engage potential referral partners, prospects and target accounts
• Generate qualified leads through cold calling, appointment setting, discovery calls and probing conversations
• Build and maintain a healthy pipeline of prospective, active and nurtured opportunities
• Develop trust‑based relationships with prospects by understanding needs, overcoming objections and following through on commitments
• Ensure consistent execution of outreach cadences, call scripts, messaging and follow‑up best practices across brands

• Help build and execute inside sales strategies that support growth across multiple brands
• Partner with leadership to identify high‑value target segments, campaigns and outreach priorities
• Analyze team and individual performance data to refine strategy, improve conversion rates and increase productivity
• Identify opportunities to…