Bilingual Receptionist - State Farm Agent Team Member

Misty Virgil State Farm is hiring a bilingual (Spanish/English) Receptionist in Mesa, AZ. This is an in-office role working 30-35 hours per week, and it's a great fit for someone who is warm and organized on the front lines of a busy agency — and who wants a clear path into a licensed insurance career. You'll receive hands-on training and coaching from a local agency team that values consistency, reliability, and professional growth.

No insurance experience is required. We'll help you get licensed: you'll have 90 days to obtain your Property & Casualty (P&C) license, the agency will pay for one exam attempt, and your pay increases once you pass.

• Greet customers in person and answer incoming calls as the first point of contact for the agency
• Support customers in both Spanish and English with clarity and care
• Schedule appointments and direct customers to the right team member
• Handle customer service requests such as payments, policy questions, and follow-ups
• Log calls, notes, and customer updates in the agency's system daily
• Keep the front office organized and running smoothly
• Complete licensing classes and ongoing product education

• Fluent in Spanish and English (required)
• Friendly, professional, and confident on the phone and in person
• Organized, dependable, and able to manage multiple tasks
• Willing to obtain the Property & Casualty license within 90 days of hire (agency pays for one exam attempt)
• Coachable, upbeat, and happy working as part of a team
• Experience not necessary — full training provided

• $18.00 per hour to start
• $19.00 per hour once you pass your P&C licensing exam
• 30-35 hours per week
• 401(k) with matching contributions
• Reimbursement program for health insurance costs
• Life insurance
• Disability insurance
• Paid time off that covers vacation, sick days, and personal time
• Paid holidays throughout the year
• Paid licensing exam attempt and full training
• Room to grow into larger roles at the agency