Sales Consultant

Rooted in positive transformation, Roots Management Group is an integrated manufactured housing community (MHC) investment and management company focused on increasing the availability of best-in-class housing options people can afford. Founded in 2017, we operate communities nationwide through community development, strategic capital investment, and hands‑on management. Our culture is guided by our ROOTS core values—Respect, Ownership, Opportunity, Teamwork, and Sincerity—creating an environment where team members are empowered to grow, take accountability, and make a meaningful impact.

This position is responsible for closing the sales of homes (leasing, selling, and converting residents from renters to owners) by meeting with prospective buyers, entering leads into the prospect tracking system, showing inventory homes, submitting new applications for approval, and taking the necessary steps to facilitate closings on deals in progress. The sales consultant will be responsible for marketing and keeping up the presentation of the homes while managing applications and home closings.

The correspondence with prospects will include phone calls, e‑mail, phone, social media, and physical delivery of flyers and promotions to residents. This will include physically walking around the property to meet with residents in homes and providing tours on foot.

• Occupy new and used manufactured homes by leasing and selling to new prospects and current residents utilizing industry financing options, cash sales, and a proprietary lease conversion program called “Establish Your Roots”
• Provide excellent customer service throughout the entire sales and leasing process
• Track all sales and marketing traffic and follow up on sales opportunities
• Develop leads and build relationships with clients
• Verify readiness of all available homes
• Work closely with community management team to ensure best in class service is offered
• Remain current on customer needs, industry trends, market activities, and competitor actions to determine focus of sales efforts
• Tour prospects through homes that best fit their need
• Stage homes in a tasteful and cost-effective way to provide a welcoming experience for new prospects touring homes
• Market available inventory through various means of marketing avenues, including but not limited to, Facebook, Craigslist, e‑mail, Flyers, Signs, Business Cards, Business to Business Marketing
• Utilize CRM tool to enter customer information, market inventory, communicate with prospects, book appointments, and manage a sales funnel
• Coordinate with the Community Manager on the upkeep of the community as needed
• Complete market surveys on a regular basis to research competitor pricing, promotions, and incentives.
• Become the expert on the sales process through training and dedication to learning
• Organize lender paperwork, home closings, and complete all correlated documentation as needed for the sales and leasing process
• Manage community events, advertising, and promotions to sell homes within your designated communities
• Meet sales budgets set forth by leadership
• Present and maintain a professional image on behalf the community of while selling homes
• Other tasks as needed or assigned by management

• Honesty and integrity
• Strong interpersonal skills
• Excellent written and oral communication skills
• Driven by the challenge of helping future residents achieve home ownership
• Highly self‑motivated
• Ability to think creatively and innovatively
• Experience working in a team‑oriented, collaborative environment
• Driven to offer maximum resident satisfaction
• Expertise in generally used home shopping marketing avenues, to include social media
• Knowledge of basic sales tactics and…