Auto Estimatics Specialist II

About the team

Provide technical expertise and guidance to the Protection department and leadership by reviewing and completing damage repair estimates. This role ensures file handling meets or exceeds all company guidelines and state requirements. The Auto Estimatics Specialist works closely with the Claims team and provides analysis, training, and program reviews of estimating providers.

• Review and complete repair estimates and partner with vendors to improve estimating accuracy using cost-effective repair techniques
• Review reporting and measurement methods to monitor vendor performance, including audits, and elevate performance issues as needed
• Influence long-term roadmap planning by gathering data from operational partners and translating it into detailed requirements
• Run monthly reporting on program results and share insights with the team
• Collaborate on special projects, change initiatives, and other business activities

• Excellent verbal and written communication skills
• Strong interpersonal and customer service skills
• Excellent organizational skills and attention to detail
• Strong time management skills with the ability to meet deadlines
• Strong analytical and problem-solving skills
• Strong leadership skills
• Ability to prioritize tasks and delegate when appropriate
• Ability to function in a fast-paced and sometimes stressful environment
• Proficiency with Microsoft Office Suite or related software
• 5+ years of relevant experience navigating complex or matrixed environments
• Experience with support solutions and processes in an auto claims environment
• Auto estimate software experience such as CCC, Mitchell, or Audatex
• I-CAR certification

• Four-year college degree

For this role, the target base salary range in Phoenix is $56,000–$70,000 annually. This role is also eligible for equity and benefits. In general, our ranges reflect the market-based target for new hire salaries based on the level and location of the role. Within the range, individual pay is determined by objective factors assessed during the application and interview process, such as job-related skills, experience, and relevant education or training.

We encourage you to talk with your recruiter to learn more about the total compensation and benefits available for this role.

Turo highly values having employees working in‑office to foster a collaborative work environment and company culture. This role will be in‑office on a hybrid schedule — Turists will be expected to work in the office 3 days per week on Mondays, Wednesdays, and Thursdays. Your recruiter can share more information about the various in‑office perks Turo offers.

• Competitive salary, equity, benefits, and perks for all full-time employees
• Employer-paid medical, dental, and vision insurance (Country specific)
• Retirement employer match
• Learning & Development stipend to invest in your professional development
• Turo host matching program
• Turo travel credit
• Cell phone and internet stipend
• Paid time off to relax and recharge
• Paid holidays, volunteer time off, and parental leave
• For those who are in the office full-time or hybrid we have in‑office lunch, office snacks, and fun activities

We are committed to building a diverse team. If you are from a background that's underrepresented in tech, we'd love to meet you.

Aside from an award‑winning work environment and the opportunity to be part of the world’s largest car sharing marketplace, we are also growing the team quickly - join us! Even if you don't meet every qualification, we are looking for people with enthusiasm for what we do and we will consider you for this and other possibilities.

Turo is an Equal Opportunity Employer and a participant in the U.S. Federal E-Verify program. Women, minorities, individuals with disabilities and protected veterans are encouraged to apply. We welcome people of different backgrounds, experiences, abilities and perspectives.

Turo will consider qualified applicants with criminal histories in a manner consistent with the San Francisco Fair Chance Ordinance, as applicable.

We welcome candidates with physical, mental, and/or neurological disabilities. If you require assistance applying for an open position, or need accommodation during the recruiting process due to a disability, please submit a request to People Operations by emailing