Team Lead, Dock

Position Summary

Shift: 6:00am-4pm, Monday through Friday The Team Lead has general responsibility for coordinating and overseeing all operational activities assigned to them daily. Under the direction of the Operations Supervisor, the Team Lead is responsible for oversight of the associates dedicated to the warehousing, receiving, and shipping of product in their area in a manner consistent with company service and cost objectives.

• Mentor and train new and existing associates in specific distribution activities to help achieve established customer demands.
• Train new and existing associates on current Standard Operating Procedures, which includes but is not limited to shipping, receiving, picking, and quality control.
• Assist with forklift operation and certification for new and existing associates.

• Oversee and coordinate unloading of inbound shipments, orderly stacking of product, and the picking and staging of outbound shipments in accordance with the highest possible levels of productivity. Verify required inbound/outbound paperwork with drivers, ensuring that all products are properly counted.
• Efficiently and accurately load orders according to the appropriate doors and trailers.
• Process all shipping/receiving/picking functions as defined by the Standard Operating Procedures.
• Research discrepancies that may occur in the shipping and receiving process.

• Always conduct yourself in a professional manner in appearance and communications.
• May communicate with customers telephonically, electronically, or in person.
• Prepare required activity reports accurately and efficiently for site management.

• Use appropriate documentation to ensure all product and/or orders are received or shipped correctly and accurately picked.
• Verify products and/or orders meet quality standards, including reporting any damages or discrepancies. Stack, package, shrink wrap, and label product(s).
• Process all quality control functions as defined by the Standard Operating Procedures.
• Report inconsistencies and/or problems to the Operations Supervisor or Operations Manager.
• Participate in quality meetings.

• Be knowledgeable and comply with relevant ISO standards that impact this position, department, and company.
• Execute all safety protocols and accomplish all job tasks in a manner that promotes safety.
• Maintain cleanliness of the warehouse, assist in security of the warehouse, and maintain a clean, neat, orderly work area.
• Comply with all Standard Operating Procedures, corporate and site-specific policies, safety rules, and OSHA/MSDS Standards.
• Participate in safety meetings.

• Direct the operations of the warehouse work team to achieve prescribed objectives.
• Assist associates and temporary labor in completion of productivity sheets and accurate capture of production and payroll hours.
• Assist Supervisor in maintaining a productive workforce and establishing work schedules.
• Ensure that schedules are correctly implemented and jobs are assigned effectively and completed properly.
• Assist the Operations Supervisor in ensuring all associates handle products according to prescribed quality procedures and guidelines.

• Participate in department meetings.
• Initiate action to prevent the occurrence of any non-conformities related to product, process, and quality system; identify and record problems; and recommend or provide solutions through designated channels.
• Immediately bring all non-conformities to the attention of the Quality Department.

• Operate sit‑down, stand‑up, reach truck, sweeper scrubber, scissor lift, cherry picker, Aisle Master, or pallet jack.
• Maintain equipment and report equipment problems.
• Inspect and perform minor maintenance on forklift or other equipment on a daily basis.
• Operate all equipment safely and efficiently following prescribed work methods.
• Maintain an active forklift certification.

• Perform or assist in building, grounds, and equipment maintenance as assigned.

• Perform clerical…