Team Lead, Dock

Team Lead, Dock

Location:

USA - Mesa, 7232 E Elliot Rd

Division:
Solutions

Time Type:
Full Time

Shift: 6:00am-4pm, Monday through Friday

The Team Lead has general responsibility for coordinating and overseeing all operational activities, which are assigned on a daily basis. Under the direction of the Operations Supervisor, the Team Lead is responsible for overseeing the associates dedicated to the warehousing, receiving, and shipping of product in their area in a manner consistent with company service and cost objectives.

As part of the DSV team, Associates are expected to meet company objectives in the areas of performance, safety, and quality, and to comply with all corporate and site‑specific policies.

• Mentor and train new and existing associates in specific distribution activities to help achieve established customer demands
• Train new and existing associates on current Standard Operating Procedures, which includes but is not limited to shipping, receiving, picking, and/or quality control
• Assist in forklift operation and certification for new and existing associates

• Oversee and coordinate unloading of inbound shipments, orderly stacking of product, and the picking and staging of outbound shipments in accordance with the highest possible levels of productivity. Verify required inbound/outbound paperwork with drivers, ensuring that all products are properly counted.
• Efficiently and accurately load orders according to the appropriate doors and trailers.
• All shipping/receiving/picking functions will be processed as defined by the Standard Operating Procedures.
• Research discrepancies that may occur in the shipping and receiving process.

• Maintain a professional appearance and conduct in all interactions.
• Communicate with customers telephonically, electronically, or in person as needed.
• Prepare required activity reports accurately and efficiently for site management.

• Use appropriate documentation to ensure all product and/or orders are received or shipped correctly and accurately picked.
• Verify products and/or orders meet quality standards, reporting any damages or discrepancies; stack, package, shrink wrap, and label product(s).
• Process all quality control functions as defined by the Standard Operating Procedures.
• Report inconsistencies and/or problems to the Operations Supervisor or Operations Manager.
• Participate in quality meetings.

• Comply with relevant ISO standards that impact this position, department, and company.
• Execute all safety protocols.
• Promote safety in all job tasks.
• Maintain cleanliness of the warehouse and assist with its security.
• Follow Standard Operating Procedures, corporate and site‑specific policies, safety rules, and OSHA/MSDS Standards.
• Participate in safety meetings.

• Direct the operations of the warehouse work team to achieve prescribed objectives.
• Assist associates and temporary labor in completing productivity sheets and accurately capturing production and payroll hours.
• Assist the Supervisor in maintaining a productive workforce.
• Participate in establishing work schedules.
• Ensure schedules are correctly implemented and jobs are assigned effectively and completed properly.
• Assist the Operations Supervisor in ensuring all associates handle products according to all prescribed quality procedures and guidelines.

• Participate in department meetings.
• Initiate action to prevent, identify, record, and resolve non‑conformities relating to product, process, and quality system.
• Report all non‑conformities immediately to the Quality Department.

• Operate equipment including sit‑down, stand‑up, reach truck, sweeper scrubber, scissor lift, cherry picker, Aisle Master, or pallet jack.
• Maintain equipment and report problems.
• Inspect and perform minor maintenance on forklift or other equipment daily.
• Operate all equipment safely and efficiently following prescribed work methods.
• Maintain an active forklift certification.

• Perform or assist in building, grounds, and…