Court Receptionist Part Time

Job descriptions/specifications are only intended to present a descriptive summary of the range of duties, tasks, and responsibilities associated with specified positions. Therefore, descriptions/specifications may not include all duties performed by the individual. In addition, description/specifications are intended to outline the minimum qualifications necessary for entry into the position/class and do not necessarily convey the qualifications of incumbents within the position/class.

DEFINITION Under the general supervision of the Municipal Court Judge, perform clerical support duties for the municipal court; function as a receptionist at the courtesy window, answer phone calls, process record requests, process payments, assist with filing, and perform other clerical functions, as needed or required. ESSENTIAL JOB FUNCTIONS AND RESPONSIBILITIES (Essential functions are those functions that the individual who holds the position must be able to perform unaided or with the assistance of reasonable accommodation.)

1. Serve as a representative of the City of Mesquite, demonstrating a positive attitude and progressive actions through the display of professionalism, courtesy, and appropriate tact and discretion in all interactions with other employees and with the public.
2. Provide correct court information in a professional and courteous manner to court patrons and the general public over the phone or at the counter.
3. Have general knowledge of court functions to provide information and direction to the public.
4. Assist with maintaining filing, record keeping and data entry.
5. Answer incoming calls and direct inquiries to appropriate individuals or divisions.
6. Assist in collecting and disseminating information; initiate UPS/Fed Ex packaging/mailing.
7. Provide information regarding court programs to the public.
8. Perform clerical duties for the court as needed or required. 9. Be dependable and meet acceptable attendance requirements at all time. 10. Follow all applicable safety rules and regulations. OTHER JOB FUNCTIONS *

Protect confidential information by preventing unauthorized release, both verbal and/or writing.
* Perform other related duties as assigned.
* Be willing to attend job-related training on and off-site as needed.
* Receive, receipt, record and process payments and record requests. QUALIFICATIONS The degree of knowledge and ability as outlined under this section is that which is necessary to satisfactory perform the essential functions of this position. Knowledge of:
* Effective public relations skills.
* General office skills and business protocols.
* Modern office procedures, methods, office and computer equipment.
* Telephone procedures and etiquette.
* Correct English usage, spelling and vocabulary.
* Safe work practices. Ability to:
* Provide service in a courteous and professional manner.
* Communicate in English clearly and concisely, both orally and in writing.
* Type at a speed necessary for successful job performance.
* Establish and maintain effective working relationships with those contacted in the course of work, including a variety of City officials.
* Be dependable and punctual.
* Be honest and accountable.
* Operate computer equipment, (i.e. computer) ten key calculator, copier, fax, etc… Experience, Education and Training:
Any equivalent combination of training, education and experience which provides the individual with the required knowledge, skills, and abilities to perform the job. A typical way to obtain the required knowledge and abilities would be:

Education:

High School diploma or G.E.D.

Experience:

One year experience as a receptionist with clerical/secretary duties. Training:
Word or Word Perfect and Excel Software required (Microsoft Office). License or Certificate:
Must possess at the time of employment and continuously throughout employment a valid Nevada or "border state" driver's license, as defined by NRS 483. WORKING CONDITIONS Work is performed under the following conditions:
Duties require sufficient mobility to work in a typical office setting and use standard office equipment; sustained posture in a seated position for prolonged periods of time; vision to read printed materials and a VDT (video display terminal) screen, and hearing and speech to communicate in person or over the telephone. Occasional physical exertion is present when bending, twisting, reaching, standing, walking and stooping.

Must be able to handle occasional stressful situations and must carry/lift/push or pull loads up to 25lbs.

Competencies:

Communicativeness - Effective performers recognize the essential value of continuous information exchange. They actively seek information from a variety of sources and disseminate it in a variety of ways. They use modern technologies to access and circulate information. They take responsibility for ensuring that their peers and supervisors have the current and accurate information needed for success. Composure - Effective performers maintain…