Customer Service Team Leader & Performance Coach
Job in
Mesquite, Clark County, Nevada, 89024, USA
Listed on 2026-07-27
Listing for:
Sharecare
Full Time
position Listed on 2026-07-27
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, HelpDesk/Support, Customer Success Mgr./ CSM
Job Description & How to Apply Below
Sharecare, Inc. is seeking a Customer Service Manager to lead a team of customer service representatives and engagement specialists. You will coach, develop, and provide daily support while monitoring metrics and quality to ensure strong service levels.
The role emphasizes leadership, collaboration with operations and client teams, and ongoing training, with some travel. Strong communication, organizational skills, and the ability to drive process improvements are essential.
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