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Hotel Assistant Manager - Cb & Vr Varied Shift

Job in Mesquite, Clark County, Nevada, 89027, USA
Listing for: Mesquite Entertainment
Full Time position
Listed on 2026-02-16
Job specializations:
  • Entertainment & Gaming
    Customer Service Rep, Event Manager / Planner
Salary/Wage Range or Industry Benchmark: 60000 USD Yearly USD 60000.00 YEAR
Job Description & How to Apply Below
Position: HOTEL ASSISTANT MANAGER - CB & VR - FULL-TIME - VARIED SHIFT

Starting Rate

STARTING RATE: D.O.E.

Minimum Age Requirement

MINIMUM AGE REQUIREMENT: 21 years old

License/Certification

LICENSE/CERTIFICATION: State of Nevada Gaming Permit.

Job Summary

Assist the Hotel Manager in maintaining the smooth operation of the department while controlling payroll and expenditures. Enroll guests in the company’s players rewards program and issue player cards.

Job Qualifications

2 years previous management experience and 1 year previous hotel experience required. High school diploma or equivalent required. Quality control, customer relations and ability to follow procedures required. Must be able to read, write and verbally communicate in English. Ability to understand and follow verbal and written directions required. Basic math and computer skills required. Must be able to work any shift, weekends and holidays.

Essential

Job Functions
  • Responsible for the overall operations of the department and department personnel.
  • Control payroll and expenditures.
  • Understand, comply with and enforce company and departmental policies and procedures, job descriptions, OSHA regulations and standards and other written and verbal instructions.
  • Motivate, encourage, train, coach and discipline team members as needed.
  • Register new guests into the company’s players rewards program and accurately enter data into the company’s players rewards system.
  • Other job related duties as assigned and instructed by management.
Customer Service Expectations
  • Contact the guest by cell phone or overhead pager when the room is ready.
  • Return each and every call and e-mail concerning complaints from all departments including my own.
  • Make sure all internal players receive proper acknowledgement of a job well done.
Physical Demands

The work is sedentary. Typically, the employee may sit comfortably to do the work. However, there may be some walking; standing; bending; carrying light items such as papers, books, small parts; driving an automobile, etc. No special physical demands are required to perform the work.

Work Environment

The work environment involves everyday risks or discomforts requiring normal safety precautions typical of such places as offices, meeting and training rooms, libraries, and residences or commercial vehicles, e.g., use of safe work practices with office equipment, avoidance of trips and falls, observance of fire regulations and traffic signals, etc. The work area is adequately lit, heated, and ventilated. The work environment involves everyday risks and discomforts typical of secondhand smoke environments.

Work takes place indoors. Use of safe work practices required.

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