Permit Technician

Job Title

To perform a wide variety of highly responsible and complex technical and specialized clerical duties in support of the Building Inspection Division including permit processing involving the initiation, processing, and maintenance of legal documents, correspondence, drawings, and statistics; and, to provide professional, effective and efficient public service assistance to the general public.

All behaviors comply with the Code of Conduct & Rules of Behavior outlined in chapter 8 of the General Government Policies and Procedures Manual.

Prepare and review a variety of memorandums, correspondence, reports, public notices, permits and documents as assigned; complete various forms; prepare and distribute reports for review and use; prepare and maintain a variety of forms used by the Building Inspection Division or Planning and Development Services Department.

Calculation of permit and license fees for contractors and homeowners; simple permit (i.e., electrical, plumbing and/or mechanical, doors, windows, re-roofs, etc.) approvals and verifications; verification of plans and drawings for completeness before acceptance for the permit process.

Coordinate a variety of information with utility companies including the service release of all new, single family residences and commercial facilities.

Screen and direct calls and public visitors; provide customers with permit information including quoting of fees and suggesting types of permits needed; answer questions and provide information to the public, including pertinent federal, state and local laws, codes and regulations, particularly those applicable to Building Inspection; receive citizen complaints and questions and refer to appropriate department or division staff member for resolution.

Prepare and maintain a variety of complex files and filing systems including personal computer files; prepare, maintain and update various records including permits, Certificates of Occupancy, contractor registrations and license verifications; research and verify information as necessary.

Collect and prepare commercial and residential packets of information for developers and contractors; prepare materials and correspondence for distribution within the City and to other related external businesses and governmental agencies; research information as necessary including microfilm archival data; photocopy, mail or fax materials as necessary.

Coordinate a variety of information with contractors and homeowners including registrations and license verifications and enter into the computer system as required.

Prepare mail and process Apartment License applications and renewal of licenses.

Provide invoices for all permit fees; balance charged permits; report and coordinate collection of permit fees with Cashier and Tax Department.

Sort and distribute incoming and outgoing mail.

Promote and maintain a high level of professionalism throughout the work environment between co-workers.

Oversee and participate in technical support work to assist designated department staff in the completion of their duties and responsibilities.

Operate a variety of office equipment, including computers, photocopiers, scanners, and microfilm machines.

Verify the work of co-workers for accuracy, proper work methods, techniques, and compliance with applicable standards and specifications.

Maintain contact with inspectors, dispatch personnel to duty stations as needed.

Prepare and maintain statistical data as assigned.

May maintain and update inventory records.

Perform other duties as assigned.

EDUCATION High School Diploma or GED. EXPERIENCE One year of increasingly responsible clerical experience requiring public contact and the interpretation of rules and regulations. Ability to type 35 WPM. One year of increasingly responsible experience in a customer service environment. LICENSES AND CERTIFICATES None required. WORK SCHEDULE Monday-Friday, 8AM-5PM

This position does not require a physical for employment. Applicants with disabilities meeting the job requirements and capable of performing the essential functions of the job, either on their own or with reasonable accommodations, are encouraged to apply.