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Customer Service Rep Customer Success Mgr./ CSM

Customer Experience Leader — Support & Warranty Ops

Job in Mesquite, Dallas County, Texas, 75181, USA
Listing for: FNA Group
Full Time position
Listed on 2026-02-28
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, Customer Success Mgr./ CSM
Salary/Wage Range or Industry Benchmark: 70000 - 90000 USD Yearly USD 70000.00 90000.00 YEAR
Job Description & How to Apply Below
A leading manufacturer of outdoor power equipment seeks a Customer Experience Manager in Texas to oversee sales support and post-sale functions. The role includes managing customer service teams and analyzing customer interactions to improve service. Candidates should have experience in customer service leadership and data analysis, with a preference for backgrounds in durable goods. Competitive candidates will be comfortable managing teams and developing effective processes.
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