Receptionist, Customer Service​/HelpDesk

Trophy Nissan | Mesquite, TX

Trophy Nissan is hiring an experienced Bilingual Front Desk Receptionist (English/Spanish) to join our team in Mesquite, Texas.

As one of the first people our customers meet, you'll play an important role in creating a welcoming, professional, and exceptional dealership experience. This position combines front desk reception, customer service, and administrative responsibilities in a fast-paced automotive dealership.

We're looking for someone who is friendly, dependable, organized, detail-oriented, and comfortable interacting with customers throughout the day
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Bilingual fluency in English and Spanish is preferred. Previous receptionist, administrative, or customer service experience is required.

We provide PAID TRAINING and believe in promoting from within, giving motivated team members opportunities to build a long-term career with Trophy Nissan.

• Paid Training
• Competitive pay based on experience
• Medical, Dental, and Vision Insurance
• Flexible Spending Account
• 401(k) with Company Match
• Life Insurance
• Employee Discounts
• Opportunities for Advancement
• Career Growth with an Established Dealership

• Greet customers promptly and professionally
• Create a friendly and welcoming first impression for dealership guests
• Direct customers to the appropriate department or team member
• Communicate effectively with English- and Spanish-speaking customers
• Accurately enter and update customer information in our CRM
• Assist customers with license plate pickup and related requests
• Perform general front office and administrative duties
• Coordinate incoming and outgoing Fed Ex and UPS deliveries
• Communicate professionally with customers and dealership team members
• Maintain an organized and professional front desk area
• Follow a consistent and reliable work schedule
• Demonstrate professionalism, integrity, and ethical business practices in every interaction
• Follow dealership policies and safety procedures
• Assist with additional administrative and customer service duties as needed

• Bilingual English/Spanish preferred
• Ability to communicate effectively with customers in both English and Spanish
• Previous receptionist, administrative, front desk, or customer service experience required
• High school diploma or equivalent
• Excellent verbal and interpersonal communication skills
• Strong organizational and time-management skills
• Detail-oriented and able to manage multiple priorities
• Dependable with a strong attendance record
• Comfortable working in a fast-paced customer-facing environment
• Positive, professional attitude
• Ability to work flexible hours and weekends
• Professional appearance and demeanor

Competitive pay based on experience, qualifications, and tenure.

Trophy Nissan recognizes experience and performance and provides opportunities for increased earning potential and career advancement.

Trophy Nissan has proudly served Mesquite and the Dallas-Fort Worth community for 50 years and counting
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Our success is built on providing an exceptional customer experience and having a team that takes pride in what they do. We are committed to developing our employees, promoting from within, and providing opportunities for team members who want to grow their careers.

Trophy Nissan is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, age, sex, national origin, disability, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by applicable federal, state, or local law.