Automotive Finance Manager

The Finance Manager coordinates all activities regarding finance and insurance for our valued customers, including helping customers obtain financing, preparing all associated documentation, and selling extended service contracts and additional protection products. He or she ensures all deals are completed in a timely manner in accordance with legal requirements and dealership policies. The Finance Manager will be responsible for preparing and ensuring the accuracy of legal documents, selling products and services to new and used vehicle customers, and enhancing the customer experience while achieving maximum profitability.

The ideal candidate has a degree in Finance or a related field and three or more years of finance and insurance experience, a positive attitude, confidence, an outgoing personality, a professional appearance, strong business acumen, sales aptitude, great communication skills, and the ability to deliver world‑class customer service.

In addition to competitive pay, we offer our employees Health, Dental, Vision, Life, 401(k), Health & Wellness Program, community involvement, and company‑paid vacation.

• Offers vehicle financing and insurance to customers and provides a thorough explanation of aftermarket products, extended warranties, manufacturer and dealership service procedures, and policies.
• Works with customers to obtain financing through lenders on vehicle purchases in conformance with state and federal law.
• Presents a transparent menu of financing options and products to enhance the client’s vehicle ownership experience.
• Prepares all state and federal documents regarding vehicle purchases in a timely manner and in accordance with established laws and procedures.
• Maintains good working relationships with lending institutions to secure competitive interest rates and financing programs.
• Works with the Sales team to ensure all new sales are referred to the F&I department and that the Sales team has information on finance and lease programs and understands the benefits of the dealership’s financing and extended service programs.
• Ensures 100% compliance with all state and federal laws and regulations.
• Performs other duties as assigned.
• Greets clients to effectively transition from Sales to Finance.
• Determines the client’s financing needs based on a professional interview process.
• Educates clients on the value of these options and products and assists them in making the wisest and best decision.
• Processes finance transactions, including lender approval and timely funding.
• Ensures that all administrative processes are handled timely and in compliance with company policy.
• Ensures client satisfaction on every transaction and addresses any issues immediately; provides an exceptional client experience.
• Achieves targeted Sales and Finance department goals; performance is measured by achieving the client satisfaction index and sales and finance targets.

• Must have 3–4+ years automotive finance experience preferred or 5–8 years related finance experience; may train the right candidate.
• Prior sales experience preferred but not required.
• Proven ability to provide an exceptional client experience.
• Proven ability to achieve targeted goals.
• Experience in Darwin.
• Professional appearance and work ethic.
• Self‑starter and self‑motivator.
• Excellent communication, customer service, and problem‑solving skills, including the ability to maintain composure under stress.
• Excellent interpersonal skills to interact professionally with customers, vendors, and staff.
• Strong organization skills, able to multi‑task, and can manage time to meet frequently changing deadlines in a fast‑paced environment.
• Strong math skills.
• Strong computer and internet skills, including Microsoft Office suite.
• Excellent verbal and written communication skills, and customer satisfaction skills.
• High detail‑oriented and well organized.
• Bilingual is a plus.

Trophy Nissan is an equal‑opportunity employer and prohibits discrimination or harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.