Field Support Technician

Shift: 3:00 PM 12:00 AM Monday Friday
Flexibility: Possible weekend work for coverage or planned upgrades
Pay Rate $23.70 $ 27.65 per hour
Duration: 1+ year contract

Job Summary:
Provide hands-on technology support across multiple locations. This role focuses on maintaining computer and telecommunication systems, supporting end users, and ensuring technology infrastructure runs smoothly.

Job Description:

• Provides support activities in an assigned area.
• Performs equipment exchange and recording inventory controls, software installations and program updates, troubleshooting and problem resolution on computer and Telecommunication systems.
• Train users on supported software and hardware with understanding of technology from a user perspective as well as technical perspective.
• Assist users to resolve computer related problems such as inoperative hardware or software.

Travel

• Required using one s personal vehicle to provide Technology Support for Customers and to support technology infrastructure.
• Mileage reimbursement

Education/Certification:

• Associates Degree in Computer Science or Bachelors preferred
• A+ certification required

Proficient/Advance Skills

• Microsoft Office Access, Word, Excel and Outlook.
• Strong communication (both verbal and written), problem solving, and decision making skills.
• Ability to work with minimal supervision.
• Highly organized and detail oriented; ability to prioritize daily tasks

Benefits:
Health insurance
Health savings account
Dental insurance
Vision insurance
Flexible spending accounts
Life insurance
Retirement plan

All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.