Systems Technician
Listed on 2026-07-01
-
IT/Tech
Technical Support, IT Support, Systems Administrator
Mesquite ISD Information Technology Compensation Plan
Compensation Plan Salary Range:
Pay Grade 3 $ 25.70-$37.00/Hour Shift Type:
Full-Time Wage/Hour Status:
Non - Exempt
Reports To:
Network Operations Supervisor EMPLOYMENT BEGINS:
As soon as possible
PRIMARY
PURPOSE:
To assist the System Administrators and Teaching Staff by integrating and managing Apple devices, servers, and Google Chromebooks.
QUALIFICATIONS:
Education/Certification:
• High School Diploma or GED
• Valid Texas driver's license
• Preference for applicants with JAMF Certifications
• Preference for applicants with Apple Certifications
• Preference for applicants with Google Workspace Certifications Special Knowledge/
Skills:
• JAMF Pro administration for all Apple devices
• Google Workspace administration
• Strong troubleshooting skills on macOS/iOS and ChromeOS
• Familiarity with Linux distributions and processes
• Strong interpersonal skills to translate tech-heavy concepts to non-technical users
Experience:
• Troubleshooting skills related to iOS, macOS, ChromeOS, and Linux preferred
• Technical writing skills
MAJOR
RESPONSIBILITIES AND DUTIES:
• Act as first level of defense for all support requests from department technicians and helpdesk personnel
• Manage all change requests regarding device enrollment
• Perform troubleshooting on Apple and Chromebook devices
• Work with district departments on new software rollouts, including packaging, testing and deployment
• Perform other duties as assigned
SUPERVISORY RESPONSIBILITIES:
None
WORKING CONDITIONS:
Mental Demands:
• Ability to work in a high-pressure environment while maintaining a high degree of professionalism
• Strong ability to multitask
• Ability to work a flexible schedule as needed, including occasional prolonged and irregular hours
• Able to solve complex problems with tight deadlines
• Communicating well in both oral and written form, complying with timelines Physical demands/environmental factors:
• Reaching with hands and arms and frequently repeating the same hand, arm, or finger motion
• Ability to sit for prolonged periods of time
• Ability to lift 60 pounds
• Seeing close work such as typed or handwritten material
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