System Analyst II

Weekly Work Hours

40

Staff Range N06

United States of America (Exempt)

• All positions are considered on-site roles.
• After six months of employment, some positions may be eligible to apply for a hybrid work arrangement based on job responsibilities, operational needs, supervisor approval, and Dallas College policy.
• Academic (Faculty) positions require an on-campus presence, even when teaching online courses, in accordance with state law.

Staff

Supports large functional areas through digital engagement and plays a crucial role in providing the technical foundation for a variety of operations.

• Knowledge of software design principles, including workflow analysis, data modeling, and user interface design.
• Knowledge of change management, source control, and revision tracking.
• Ability to solve complex business problems with due consideration for hardware/software capacity and limitations, operating times and the desired results.
• Knowledge of ERP systems, reporting and analytics tools,software implementation and support.
• Ability to research and resolve inquiries; demonstrate initiative and work independently with minimum supervision.
• Ability to work under time constraints to meet deadlines, multitask and set priorities, make decisions on a variety of complex matters, organize, schedule, and coordinate a variety of activities and projects.
• Ability to maintain and troubleshoot departmental reports and investigate root causes related to the data structure and data usage.
• Ability to establish and maintain cooperative working relationships with diverse individuals contacted during the course of work; research and evaluate information systems software applications; learn andadapt to changes in technology; retrieve data to prepare documents and produce a variety of reports from databases.
• Able to collaborate with system end users and stakeholders to build out proper.
  enhancements, maintenance, data integrity and security plans.
• Ability to research, evaluate, and recommend software and hardware solutions which ensure high quality and cost-effective operations.
• Ability to formulate, define and document functional system specifications.
• Must have strong interpersonal and communication skills including writing, listening, and facilitating to internal and external clients.
• Must be able to convey technical or complex information to others in non-technical terms.

• Responsible for analyzing and modeling existing digital engagement processes with the purpose of understanding and documenting current procedures and identifying areas for improvement.
• Participates in discovery and may conduct surveys to collect and analyze data to determine Dallas College needs.
• Keeps management and users abreast of revisions to software applications, modifications, and workflow issues.
• Stays current with industry standards and Dallas College policies by maintaining professional and technical knowledge of best practices through professional development.
  activities and/or other educational opportunities.
• Researches and evaluates user requirements and enhancements for software applications, tests and documents modifications to application software.
• Analyzes and documents written specifications for data processing applications including basic system design, programming details, screen formats, user forms, user instructions and program documentation.
• Create and revise test plans for implementations; participates in system testing and conversion.
• Adheres to district guidelines and procedures.
• Performs process mapping; researches and evaluates user requirements and software enhancements for administrative/educational applications; tests and…