Sr. SAP S​/HANA PCE Operations & Integration Lead

At Canadian Solar, our vision is to make lives better by bringing electricity powered by the sun to millions of people worldwide.

• SAP S/4
  
  HANA PCE Production Operations & Governance
• Support day-to-day production operations for the SAP S/4
  
  HANA Private Cloud Edition landscape serving Sunshine Group.
• Monitor system availability, performance, capacity indicators, jobs, interfaces, RFCs, queues, dumps, spool, update processing, and overall system health.
• Perform first-level SAP technical triage and coordinate escalation to SAP PCE, managed service providers, infrastructure teams, functional teams, and business stakeholders as needed.
• Review and coordinate SAP maintenance windows, planned downtime, patching schedules, upgrades, service requests, incident tickets, and root-cause-analysis reports.
• Troubleshoot SAP production issues using strong Basis knowledge and standard SAP monitoring tools and transactions.
• Analyze common SAP technical issues including dumps, failed jobs, RFC/connectivity failures, interface errors, queues, locks, update failures, spool issues, certificate issues, and user access problems.
• Coordinate cross-functional incident response across SAP, integration, functional, infrastructure, cloud operations, and business teams.
• Drive timely issue resolution, business communication, post-incident review, and preventive action tracking.
• Support production readiness, cutover, go-live, and hyper-care activities for new SAP capabilities and business rollouts.
• Transport, Release & Change Management
• Manage and coordinate SAP Transport Management System activities across Development, QA, and Production environments.
• Validate transport sequencing, dependencies, approvals, release timing, testing status, and production change-control requirements.
• Coordinate normal releases, emergency transports, production fixes, and post-release validation with functional, development, integration, and business teams.
• Support release calendars, change advisory reviews, blackout periods, backout planning, and audit evidence collection for production changes.
• Ensure transport and release processes are well documented, controlled, repeatable, and aligned with IT governance expectations.
• Support SAP migration, upgrade, system refresh, cutover, and post-go-live stabilization activities from a customer-side technical operations perspective.
• Coordinate with SAP PCE / managed service providers for system refreshes, client copies, environment readiness, backup validation, disaster recovery testing, and technical maintenance activities.
• Perform customer-side validation after refreshes, upgrades, maintenance windows, and production changes.
• Help ensure system availability, business continuity, and operational readiness during major SAP lifecycle events.
• SAP CPI / Cloud Integration / Integration Suite Operations
• Support SAP integration operations using SAP CPI / SAP Cloud Integration / SAP Integration Suite as the integration gateway for SAP and external systems.
• Monitor integration flows, message failures, queues, connectivity issues, certificates, authentication, destinations, and interface exceptions.
• Coordinate troubleshooting across SAP S/4
  
  HANA, CPI / Integration Suite, external applications, functional teams, vendors, and business users.
• Support integration testing, migration, cutover, post-go-live stabilization, and interface monitoring procedures.
• Maintain integration support documentation, escalation paths, and operational runbooks for critical interfaces.
• SAP BTP Readiness & Future Platform Support
• Support the future SAP BTP roadmap, including BTP upgrade planning, operational readiness, integration capabilities, and platform governance.
• Work with internal teams and external partners on SAP BTP subaccounts, connectivity, security roles, Cloud Connector, destinations, certificates, and integration monitoring as needed.
• Help define support procedures and governance models for BTP-based services as Sunshine Group expands its SAP cloud platform capabilities.
• SAP Security, User Administration & Compliance Support
• Support SAP user administration, role assignments, authorization troubleshooting, and access lifecycle activities.
• Use working knowledge of PFCG roles, authorization objects, and authorization trace tools to analyze access issues.
• Support periodic user access reviews, audit evidence collection, security compliance activities, and basic Segregation of Duties concepts.
• Collaborate with business…