Summer Student Help Desk Agent - Bilingual; Spanish​/English

Job Title &

Summer Student Help Desk Agent - Bilingual (Spanish/English)
Job

• Position Type:
  Auxiliary - Technical/Info Services/ Technical Services
• Date Posted: 5/19/2026
• Location:
  
  Technical Services

• Salary Range: $16.00 per Hour
• Shift Type: Part-Time
• Wage/Hour Status: Non-Exempt
• Reports To: Help Desk Manager

Employment Dates: June 1, 2026 - July 23, 2026

To provide phone technology support to all district staff, students, and student families.

Special Knowledge /

Skills:

• Fluent in speaking Spanish and English

Experience:

• Minimum of 1 year experience troubleshooting electronic devices in an enterprise environment preferred
• Understanding of enterprise-level applications, especially help desk software
• Ability to translate help desk calls between Spanish and English

• Handle telephone calls in a polite and informative manner
• Knowledge of all major operating systems
• Demonstrates analytical, troubleshooting, and organizational skills
• Familiar with Chromebooks, iPads, and Hotspots
• Excellent organizational, communication, and interpersonal skills
• Perform other duties as assigned

• None

Mental Demands:

• Ability to work effectively in a high‑pressure environment
• Strong ability to multitask
• Occasional prolonged and irregular hours
• Communicate effectively in both oral and written form
• Reading close‑up work such as typed or handwritten material

The foregoing statements describe the general purpose and responsibilities assigned to this job and are not an exhaustive list of all responsibilities, duties, and skills that may be required.