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Summer Student Help Desk Agent - Bilingual; Spanish​/English

Job in Mesquite, Dallas County, Texas, 75181, USA
Listing for: Mesquite-Isd
Seasonal/Temporary, Apprenticeship/Internship position
Listed on 2026-05-23
Job specializations:
  • Language/Bilingual
    Bilingual
Salary/Wage Range or Industry Benchmark: 16 USD Hourly USD 16.00 HOUR
Job Description & How to Apply Below
Position: Summer Student Help Desk Agent - Bilingual (Spanish/English)

Job Title &

Summer Student Help Desk Agent - Bilingual (Spanish/English)
Job

Position Information
  • Position Type:
    Auxiliary - Technical/Info Services/ Technical Services
  • Date Posted: 5/19/2026
  • Location:

    Technical Services
Compensation & Schedule
  • Salary Range: $16.00 per Hour
  • Shift Type: Part-Time
  • Wage/Hour Status: Non-Exempt
  • Reports To: Help Desk Manager

Employment Dates: June 1, 2026 - July 23, 2026

Primary Purpose

To provide phone technology support to all district staff, students, and student families.

Qualifications

Special Knowledge /

Skills:

  • Fluent in speaking Spanish and English

Experience:

  • Minimum of 1 year experience troubleshooting electronic devices in an enterprise environment preferred
  • Understanding of enterprise-level applications, especially help desk software
  • Ability to translate help desk calls between Spanish and English
Major Responsibilities and Duties
  • Handle telephone calls in a polite and informative manner
  • Knowledge of all major operating systems
  • Demonstrates analytical, troubleshooting, and organizational skills
  • Familiar with Chromebooks, iPads, and Hotspots
  • Excellent organizational, communication, and interpersonal skills
  • Perform other duties as assigned
Supervisory Responsibilities
  • None
Working Conditions

Mental Demands:

  • Ability to work effectively in a high‑pressure environment
  • Strong ability to multitask
  • Occasional prolonged and irregular hours
  • Communicate effectively in both oral and written form
  • Reading close‑up work such as typed or handwritten material

The foregoing statements describe the general purpose and responsibilities assigned to this job and are not an exhaustive list of all responsibilities, duties, and skills that may be required.

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