Senior Director, Operations

Responsibilities

• Master Planning
  • Build and continuously improve planning parameters and master data discipline (lead times, yields, routings, pack specs, MOQ, constraints).
  • Lead exception-based planning for disruptions (material shortages, downtime, quality holds) and execute rapid re‑planning with cross‑functional alignment.
  • Establish and lead the multi‑site planning operating system (S&OP cadence, supply reviews, capacity reviews, plan governance).
  • Own the Master Production Schedule (MPS) and weekly/monthly rolling plan, including freeze windows, change control, and escalation.
  • Drive capacity planning (RCCP) and bottleneck management; align shift patterns, labor availability, maintenance windows, and line readiness.
• Logistics
  • Lead inbound/outbound logistics operations across three sites, including carrier strategy and (if applicable) 3PL governance.
  • Optimize transportation cost, load planning, routing, consolidation, and shipping cycle times; manage detention/demurrage where applicable.
  • Ensure compliance with shipping documentation, trade compliance (as applicable), and customer packaging/labeling requirements.
• Order Fulfillment
  • Own end‑to‑end order fulfillment governance from order release to shipment and delivery performance; ensure transparency and accountability.
  • Define and enforce ATP/CTP logic, allocation rules, priority framework, and escalation process to protect plant stability while meeting customer commitments.
  • Partner with Sales/Commercial and Customer Service to translate demand into executable supply signals without creating production disruption.
  • Manage backlog health, expedite controls, customer‑critical order war room processes, and root cause closure for misses.
  • Establish reporting dashboards (OTIF, backlog aging, lead time, expedite rate) and drive corrective actions to improve reliability.
• Industrial Engineering (IE)
  • Own IE strategy across sites: line balancing, standard work, labor standards, takt/cycle time optimization, OEE improvement.
  • Lead productivity initiatives: layout optimization, material flow design, ergonomics, automation feasibility, and indirect labor optimization.
  • Build labor models and staffing plans aligned with the master schedule; quantify productivity targets and savings.
  • Drive structured problem solving (A3/8D), Kaizen programs, and sustainment mechanisms to prevent regression.
  • Partner with Ops/Quality/Maintenance to reduce scrap/rework and improve process capability through data‑driven improvements.
• Special Projects / Transformation
  • Lead cross‑site transformation initiatives (ERP/MES/WMS enhancements, planning system upgrades, operational standardization).
  • Own project governance: charters, milestones, ROI/business cases, risk/issue management (RAID), and executive reporting.
  • Drive ramp‑up readiness programs (new lines, new products, capacity expansion) with clear deliverables across people/process/equipment/material.
  • Lead cross‑functional integration projects (e.g., organizational redesign, cross‑site operating model, KPI system harmonization).
  • Ensure sustainable change adoption through training, SOP updates, and audit mechanisms.

• Bachelor’s degree in Engineering, Supply Chain, Operations, or related field (Master’s preferred).
• 10+ years in manufacturing operations leadership; experience leading planning + logistics + IE is strongly preferred.
• Proven ability to run multi‑site operations cadence and deliver measurable improvements in delivery, cost, and productivity.
• Strong toolkit:
  Lean manufacturing, standard work, constraint management, root cause analysis; strong data/KPI governance.
• Demonstrated stakeholder management across Sales/Commercial, Planning, Ops, Quality, and Finance.

• Experience in high‑volume discrete manufacturing (e.g., solar/module/cell, electronics, automotive, battery).
• ERP/MES implementation or transformation program experience.
• Six Sigma (Green/Black Belt) or equivalent CI leadership.

• High rigor, strong execution discipline, and clear accountability management.
• Ability to balance customer promise with plant stability; strong decision‑making under constraints.
• Change leadership and talent development across functions and sites.
• Executive‑level communication and structured reporting.