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Customer Experience & Warranty Manager
Job in
Mesquite, Dallas County, Texas, 75181, USA
Listed on 2026-07-30
Listing for:
FNA Group
Full Time
position Listed on 2026-07-30
Job specializations:
-
Management
Client Relationship Management -
Customer Service/HelpDesk
Client Relationship Management
Job Description & How to Apply Below
FNA Group is seeking a Customer Service Manager to lead all post-sale product support, including internal and outsourced call centers, technical support, and warranty processes. The role emphasizes data-driven reporting on customer interactions, warranty trends, and product returns to uphold the company’s Best-in-Class reputation.
The position requires strong project management, decision-making, and the ability to manage multiple priorities in a fast-paced environment, with a team of 4 direct
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