Razzoos Server

Summary of Server Position:

The Server is responsible for providing friendly, attentive, and efficient service to ensure every guest has exceptional dining experience. Servers create a welcoming environment, guide guests through the menu, and anticipate guest needs throughout their visit. The primary goal is to deliver outstanding hospitality, so guests leave satisfied and excited to return again and again.

Licensing Requirements:

Valid Food Handlers Certification Valid Alcohol Service Certification

Duties & Responsibilities:

Welcome and greet guests, ensuring they feel comfortable and receive attentive, personalized service

Inform guests of specials, promotions, menu items, ingredients, and menu changes

Make guest focused recommendations you genuinely feel your guests will enjoy

Answer questions about our food, beverages and other restaurant functions and services

Take food and beverage orders from guests, enter orders in our point-of-sale system

Deliver food and beverages from kitchen and bar to guests in a timely manner

Conduct age verification for alcoholic service following ABC requirements and Company procedures at all times

Manage guest liquor consumption effectively and in accordance with ABC requirements and Company procedures

Monitor and observe guests dining experience. Ensure guests are satisfied with the food and service. Respond promptly and courteously to any requests

Perform side work at the start and end of each shift as required by service station assignment

Maintain clean service areas

Prepare final bill, present check to guests, accept payment, process credit card charges or make change (if applicable)
Be ready and willing to assist fellow servers as situations arise

Be ready and willing to assist busser with clearing and resetting tables

Thank guests for their visit and invite them to return

Be available to fill in as needed to ensure the smooth and efficient operation of the restaurant as directed by the restaurant manager or director

Knowledge, Skills, & Abilities:

Strong customer service and hospitality skills

Able to communicate clearly and effectively with guests and team members

Knowledge of menu items, ingredients, and daily specials

Ability to make menu recommendations and answer guest questions

Proficiency in basic math, with the ability to accurately handle cash, credit card, and other payment transactions while operating a point of sale (POS) system

Ability to multitask and work efficiently in a fast paced environment

Strong attention to detail and commitment to guest satisfaction

Team-oriented with a willingness to assist coworkers as needed

Qualifications:

Must be 18 years of age or older

Minimum one year experience as a server

Must possess strong customer service and interpersonal skills

Basic knowledge of dining room operations and service procedures

Must be authorized to work in the U.S.Work Environment / Physical Demands:

Expected to keep work location a safe and healthy work environment. Utilize basic safety measures to keep the work environment safe. Report any safety concerns to your supervisor. Where safety rules or best practices require that protective clothing/glove/shoes/equipment to be worn, or apparatus utilized, employees must wear clothing /gloves, shoes and equipment and use the apparatus. Must be able to stand and walk for extended periods throughout the duration of the shift.

Wash and sanitize hands after removing trash, eating and drinking, using the bathroom, touching own face or hair, or handling food prep

Must be able to reach, bend, stoop, lift and carry up to 40 lbs. or more Climb ladder when reaching for items that are on upper shelves

Exposure to varying temperatures, hot (kitchen) and cold (walk ins)

What We Offer:

We interview on the Spot Flexible Schedules, Full-time or Part-time Competitive Pay & Annual Reviews with Merit Increase Potential Tuition Assistance Paid Vacation Health Insurance Free Company provided Shirts Paid Training Free Employee Meal during work Generous Dining Discounts at Company Owned Restaurants Annual Employee Appreciation Event Career Development Fast track career path opportunities into Management Fun place to work with exceptional & diverse Team Members An amazing company culture of Familia and Respect Discounts on items like Theme Parks, Movie Theaters, Live Shows, etc.

Disclaimer: This is not necessarily an exhaustive list of all responsibilities, duties, skills, efforts, requirements or working conditions associated with the job. While this is intended to be an…