GM Coach; Non-Complex - WM

Position Summary

Leads and develops teams effectively by teaching training and actively listening to associates touring stores and providing feedback. Tourto Teach communicating and collaborating with all levels of associates regarding store operations utilizing technology business initiatives merchandising and company direction introducing and leading company change efforts providing clear expectations and guidance to implement business solutions and communicating business objectives to teams effectively.

Models and demonstrates exceptional customer service standards to store associates by following and demonstrating the One Best Way OBWservice model managing and supporting customer service initiatives for example store of the community and community outreach programs ensuring customer needs complaints and issues are successfully resolved developing and implementing action plans to correct deficiencies and providing process improvement leadership to ensure a high quality customer experience.

Drives the financial performance and sales of the designated store area by reviewing and evaluating PL Profit Loss statements managing and assisting in budgeting forecasting and controlling expenses in designated business area to confirm they are indexed to sales monitoring and ensuring effective merchandise presentation seasonal transitions inventory flow and operational processes and developing and implementing action plans to mitigate shrink and ensure sales and profit goals are achieved for business area.

Provides supervision and development opportunities for hourly associates by hiring training and mentoring of associates assigning duties setting clear expectations providing associate recognition communicating expectations consistently and effectively promoting a belonging mindset in the workplace and recruiting and developing qualified associates to meet staffing needs and achieve company growth potential. Coordinates completes and oversees job related activities and assignments by developing and maintaining relationships with key stakeholders supporting plans and initiatives to meet customer and business needs identifying and communicating goals and objectives building accountability for and measuring progress in achieving results identifying and addressing improvement opportunities and demonstrating adaptability and promoting continuous learning.

Supervision and development opportunities for associates by hiring and training mentors assigning duties providing recognition and promoting a belonging mindset. Ensure compliance with company policies and procedures and support company mission values and standards of ethics and integrity. Build high performing teams embraces differences in people cultures ideas and experiences creates a workplace where associates feel seen supported and connected through a culture of belonging.

Attracts and retains the best talent empowers and develops talent and recognizes others contributions and accomplishments. Act with Integrity:
Maintains and promotes the highest standards of integrity ethics and compliance. Supports Walmart’s goal of becoming a regenerative company by making a positive impact for associates customers members and the world around us. Serve Our Customers and Members:
Deliver results while putting the customer first and applies the EDLP and EDLC business models. Strive for Excellence:
Displays curiosity and a desire to learn takes calculated risks and encourages learning from mistakes.

• 2 years of college; OR 1 year of retail experience and 1 year of supervisory experience; OR 2 years of general work experience and 1 year of supervisory experience.
• For facilities that sell firearms, successful completion of a firearms‑specific Criminal Background Check (CBC) and Firearms Authorized Training.
• For facilities that sell only ammunition and have state specific requirements, may require a current state issued Certificate of Eligibility.
• Associates will be required to attend and successfully complete all job‑required trainings and assessments.

• Bachelor of Science in Business Management and…