Wireless Retail Sales Specialist - Mesquite, TX

Retail Associates (Full‑time) – Primary

Location:

United States, Texas, Mesquite

• Provide an engaging and friendly in‑store experience to guests.
• Build lasting relationships with guests, team members, and field leadership through attentive listening and thoughtful conversation.
• Guide guests toward device, plan, and service solutions that meet their needs while supporting store performance goals.
• Sell devices, plans, and services, translating technical details into everyday language.
• Manage guest appointments and review customer accounts to recommend the best plans and offers.
• Act as a problem‑solver and investigator, ensuring accurate and well‑documented accounts while delivering a seamless, professional experience.

• High school diploma required.
• Minimum 6 months of retail customer service experience (Wireless sales experience preferred).
• Demonstrated ability to meet or exceed sales goals.
• Experience operating a POS system with strong attention to transaction accuracy.
• Proficient with Microsoft Office (Word, Excel, PowerPoint).
• Flexible availability, including evening and weekends.
• Physical ability to perform tasks that may require prolonged bending, stooping, reaching, twisting, lifting, pushing, pulling, walking, standing, and moving items.
• Requires the ability to move around the store, assist customers, and maneuver merchandise when necessary.

• Wage: $18.00 – $18.75 per hour, plus uncapped commission.
• Modified full‑time schedule ranging from 30 to 39 hours per week (average 35 hours).
• Competitive base pay with potential for shift differential, overtime, and bonus pay.
• Medical, dental, and vision insurance (98–100% company‑paid for full‑time employees).
• 401(k) company match up to 6% of pay.
• Paid Time Off (PTO) available after a 30‑day waiting period; 6 company‑paid holidays plus 16 floating holiday hours per year.
• Discounted Consumer Cellular wireless phone plan.
• Flexible Spending Account (FSA) for health care and dependent care.
• Life, AD&D, and Long‑Term Disability insurance (100% company‑paid).
• Employee Assistance Program, education reimbursement, and rewards program.
• Accrual of up to 40 hours in the first year for hourly positions (up to 120 hours for salaried positions).

Pre‑employment background check and drug screen required.