Relationship Specialist

We are seeking a Relationship Specialist to build relationships with independent auto dealers in the Plano or Frisco, TX market and travel within the assigned territory.

• Use critical thinking to assess business and risk situations and make decisions with little oversight.
• Develop an understanding of customer needs by using customer relationship management (CRM) tools and work queues.
• Grow the portfolio organically and assist in promotional efforts to new and existing accounts for product campaigns and cross‑platform partnerships.
• Manage, service, and balance risk on customer accounts.
• Manage existing accounts and drive new growth opportunities.
• Embrace our culture of supporting others’ success as they grow in their role.

• Minimum 3–5 years of experience in customer‑facing, sales, or sales support roles.
• Valid driver’s license with reliable transportation.
• Ability to travel 50–75% within the market to support the customer base.
• Experience managing multiple tasks with a strong focus on productivity and adaptability.
• Proficient sales expertise, ability to adapt to audiences, maintain curiosity, and effectively resolve core dealer issues.
• Strong understanding of portfolio management, risk, and new business development.
• Ability to work independently and autonomously, as well as as part of a team.
• Ability to use and understand technology such as mobile applications and software.
• High level of accountability toward local goals and business targets.

• Previous auto industry or financial services experience.
• Experience with Google Workspace, Salesforce, Tableau.
• Bilingual preferred.

• Competitive pay.
• Medical, dental, and vision benefits with employer HSA contributions (US) and FSA options.
• Immediately vested 401(k) (US) or RRSP (Canada) with company match.
• Paid vacation, personal, and sick time.
• Paid maternity and paternity leave (US).
• Employer‑paid short‑term disability, long‑term disability, life insurance, and AD&D (US).
• Robust Employee Assistance Program.
• Employer paid “Leap into Service” Day to volunteer.
• Tuition Reimbursement for eligible programs.
• Opportunities to expand skill set and share knowledge within a publicly traded, global organization.
• Company culture of internal promotions, diverse career paths, and meaningful advancement.

OPENLANE is an equal opportunity employer and a drug‑free workplace.