Loan Processing Associate

At OnPath Credit Union, we share a passion for delivering exceptional service.

Your primary role will involve building relationships with our members, offering personalized solutions and identifying opportunities to help them achieve financial success.

If you thrive in an environment with team members who truly enjoy what they do and you are sales driven and motivated to succeed, then OnPath is the place for you!

Voted eleven years in a row as one of the Top 40 Places to Work by the Times Picayune, we offer:

• Competitive Compensation
• Impressive Benefits Package including Medical, Dental, Life Insurance, and 401(K) Plan
• Paid Vacation, Wellness, Sick Time, and more!

Interested? Become part of the OnPath team that believes exceptional service defines the core of who we are.

The Consumer Loan Processor will work at our corporate office in Metairie. This position is classified as On‑Site. The initial salary range for this position is $18.20 - $22.75/hr based on skills, experience and responsibilities, with the potential to grow in the organization.

As a dedicated member of the OnPath FCU team, this role performs a variety of tasks that in partnership with the surrounding departments, provides cost‑effective financial services for the benefit of our members who are our primary focus. Our core values are what make us E.P.I.I.C. We are Empathetic to the vast situations and needs of our members and to each other.

We are Passionate about the financial growth and success of our members. We are Innovative in our ideas and goals to remain at the top of our class in financial services. Our Integrity is not an option. We require our employees to be honest and have strong moral principles. We are Committed to our promise to be the best financial advocates for our members and the communities we serve.

Conducts daily business interactions and maintains constant alignment with OnPath mission, culture, and core values. Encourages others to act with mission, culture, and core values in mind always. Initiative and judgment are required in the absence of specific direction from management. Ensures value through decision‑making that supports credit union goals and interests.

• Encourage and develop cooperation among peer members to ensure a "team effort" and commitment to the established Service Expectations.
• Leads by example, takes initiative, and is open to change.
• Help create a positive and consistent attitude in your department by owning issues and following up when necessary.
• Participate in continuing education as approved by Lending Manager.
• Perform such tasks as may be assigned by supervisor, which is commensurate with the position.
• Hold self and others accountable for professional and ethical behavior as defined by OnPath Federal Credit Union's mission, culture, and values. Continually work to expand knowledge of what goes on in other parts of the credit union.
• Maintain positive relationships, share credit for accomplishments, celebrate success of others, and take responsibility for mistakes.

• Promote and maintain a positive image of the credit union to assigned personnel, members, and the community.
• Maintain professional, respectful, persuasive communication and a courteous attitude when working with internal and external members.
• Act as a voice of the credit union.
• Keep promises and commitments, earn and maintain trust of others by acting consistently with words and actions. Be direct and truthful by providing straight, honest feedback. Keep confidence, and be dedicated to the highest standards of integrity, honesty, and trust.
• Abide by OnPath FCU's commitment to a Sales and Service Culture.
• Agree to stay informed on OnPath's products and services to provide the right product to the right member at the right time for the right reason.
• Community:
  Participate in community outreach by volunteering to work at different volunteer opportunities presented throughout each year.

• Have a thorough knowledge of the documents required for each loan and the skill to obtain the required information in a friendly and efficient manner.
• Have thorough…