Community Liason-Notre Dame Hospice Orleans​/Westbank

Community Liason-Notre Dame Hospice New Orleans/Westbank (Healthcare)

Community Liaison Hospice Marketing

Are you ready to join an organization that has a reputation for outstanding leadership, innovation, and industry expertise? Our employees use their creativity and talent to invent new solutions, meet demands, and offer the most effective services available in our industry. Notre Dame Hospiceis seeking aCommunity Liaison to serve the New Orleans/Westbank area. Comm Care Corporation invites you to become a part of an innovative team and one of the fastest-growing Retirement Living and Hospicecompanies spanning Louisiana and Mississippi with over 2,000 healthcare professionals!

Comm Care Corporations mission is to be an innovative leader in the development and delivery of quality health care services, and to be committed to a learning environment that attracts and develops dedicated caregivers.

• Establish a marketing & community relations program that promotes the agencies hospice service sand fosters strong relationships with physicians, case managers, facilities, and community partners.
• Create and maintain a master working list of hospice referral sources within the New Orleans/Westbank area market.
• Maintain a call cycle that creates consistent visits to all referral sources to create and/or strengthen positive relationships.
• Educate referral sources during each visit (scheduled appointments, lunch-and-learns, after-hour events, etc.) regarding the benefits of hospice care.
• Assess satisfaction with past and/or current referrals including the referral process, communication with Notre Dame staff, and the overall experience of patients and families.
• Acknowledge receipt of and provide updates on new hospice patients to referral sources.
• Address, follow up, and resolve any concerns or complaints from referral partners.
• Develop compassionate and informative materials for marketing and public education related to hospice care. Assist the administrator with editing printed literature as needed.
• Establish ongoing referral source and community programs thateducate, promote, and facilitate Notre Dame Hospices contribution to efficient, compassionate, and quality transitional care for patients and families.

• Minimum three (3) years experience in public relations, sales, or marketing. Hospice or healthcare marketing background strongly preferred. Related medical sales experience will be considered.
• Excellent verbal and written communication skills, with adaptability.
• Self-motivated, organized, compassionate, relationship-builder, and responsible.
• High school diploma required.

• Has not been excluded from participating in Medicare and Medicaid programs.
• Maintains a neat, well-groomed appearance at all times.
• Ability and willingness to participate appropriately in a disaster or hurricane preparation situation.

• Competitive salary ($55, per year)
• Health, dental, and vision insurance
• 401(k) with company match
• Paid holidays and PTO accruals
• Flexible schedule and spending accounts
• Life insurance and retirement plan
• Employee assistance program

This is more than a marketing position it is a mission-driven role where you will help connect families tohospice care that provides dignity, comfort, and support during lifes most challenging moments. By fostering trust and awareness in the community, you will ensure patients and families receive the compassionate care they deserve.