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Energy Solutions Customer Care Specialist

Job in Methuen, Essex County, Massachusetts, 01844, USA
Listing for: AVID Energy Solutions
Full Time position
Listed on 2026-09-03
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, CRM Systems & Management
Salary/Wage Range or Industry Benchmark: 42000 - 54000 USD Yearly USD 42000.00 54000.00 YEAR
Job Description & How to Apply Below

AVID Energy Solutions in Methuen, MA is seeking a Customer Service Representative to support customers with energy efficiency and utility cost savings. This full-time role focuses on customer service, scheduling, and coordinating insulation and HVAC crews.

You will handle high call volume, maintain CRM records, and promote the brand while delivering courteous service. The ideal candidate has 1–3 years in customer service, CRM experience (Salesforce preferred), and strong communication skills;

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