Apartment Maintenance Technician

Full-Time | Monday–Friday | Methuen, MA & Manchester, NH

Compensation: $28.00–$32.00 per hour, depending on experience.

On-Call

Schedule:

Approximately 1–2 weekends per month.

Arrowpoint Properties is seeking a skilled, dependable Apartment Maintenance Technician to support the upkeep of residential communities in the Methuen, Massachusetts, and Manchester, New Hampshire areas. With more than 20 years of experience managing apartment communities throughout New England, Arrowpoint Properties is committed to providing residents with safe, comfortable, and well‑maintained homes. In this position, you’ll work alongside the Maintenance Supervisor and Property Manager to address repair requests, maintain building systems, and ensure apartments are ready for incoming residents.

We’re looking for a hands‑on professional who can troubleshoot problems, perform repairs across multiple trades, and deliver reliable service to residents.

• Complete resident maintenance requests promptly and professionally.
• Troubleshoot and repair common issues involving plumbing, electrical components, HVAC, appliances, fixtures, switches, and other building systems.
• Perform general carpentry, painting, drywall repairs, and related maintenance tasks.
• Diagnose problems, identify appropriate solutions, and elevate complex repairs when necessary.
• Prepare vacant apartments for new occupants and ensure units meet company standards.
• Maintain common areas and assist with the upkeep of building systems.

• Help maintain grounds, exterior spaces, and shared community areas.
• Perform seasonal maintenance and assist with weather‑related needs, including snow‑related tasks as required.
• Identify potential safety hazards and maintenance concerns before they become larger problems.
• Support preventive maintenance activities to keep properties in good working condition.

• Communicate clearly and respectfully with residents about maintenance requests.
• Work professionally in occupied apartments while respecting residents and their homes.
• Coordinate repairs, priorities, and follow‑up tasks with property management.
• Document completed work and update work orders through company systems.
• Organize daily assignments, manage multiple requests, and work independently when appropriate.

• Participate in a rotating on‑call schedule approximately 1–2 weekends per month.
• Respond to urgent maintenance requests according to established procedures.
• Remain available and responsive during assigned on‑call periods.

• At least 2 years of apartment, residential, multifamily, or property maintenance experience is preferred.
• Working knowledge of several maintenance trades, including plumbing, electrical, HVAC, carpentry, painting, and drywall.
• Ability to troubleshoot common maintenance issues and perform routine repairs.
• Basic hand tools suitable for everyday maintenance tasks.

• Valid driver’s license and reliable transportation.
• Residence within approximately 30 minutes of the Merrimack Valley area.
• Ability to lift and carry 50 pounds or more and perform physically active work.
• Strong problem‑solving skills and the ability to manage competing priorities.
• Professional communication and customer service abilities.
• Comfort working independently while collaborating with property management and maintenance leadership.