Parts Counterman

Parts Counterman

Location:

Methuen, MA. Full‑time, in‑person. Salary $50,000–$75,000 per year, paid weekly.

About the Company:

Methuen CDJR is a new Chrysler, Dodge, Jeep, and Ram dealership in the Merrimack Valley. The parts department is being built from the ground up.

• Sell and source Mopar parts and accessories across retail, wholesale, and internal channels.
• Support technicians at the back counter to obtain the correct part first time, with no delay.
• Build and maintain wholesale accounts; quote, look up, and deliver parts to body shops, independents, and fleet customers.
• Process special orders, manage backorders, and follow up with customers proactively.
• Maintain accurate inventory: receive, stock, locate, and cycle‑count parts and accessories.
• Identify obsolete or slow‑moving inventory and work with the Parts Manager to manage exposure.
• Handle warranty parts, cores, and returns in accordance with manufacturer guidelines.
• Deliver an outstanding customer experience on the phone, at the counter, and over email.

• Prior dealership parts counter experience preferred.
• CDJR, Mopar, or Chrysler parts experience strongly preferred.
• Proficiency with a dealership DMS (Dealer track, CDK, Reynolds, or similar) and electronic parts catalogs.
• Strong product knowledge or ability to learn vehicle systems and part numbers quickly.
• Excellent phone, email, and counter customer‑service skills.
• Organized, accurate, and detail‑oriented; can manage many open tickets without losing one.
• Team‑first attitude and ability to work in a fast‑paced shop environment.
• Valid driver’s license with a clean driving record.

• Medical, dental, and vision insurance.
• 401(k) with company match.
• Paid time off (PTO).
• Life insurance.
• Employee vehicle purchase discounts.
• Manufacturer‑backed Mopar training.
• Clear paths for career advancement.
• Paid weekly salary.

Methuen CDJR is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, genetic information, or any other characteristic protected by applicable federal, state, or local law. We are committed to providing reasonable accommodations for qualified individuals with disabilities. Notify us during the application process if you require an accommodation.