Veterinary Assistant

Job Description Summary

The Veterinary Assistant is a key member of the hospital team who supports and assists the veterinarians and veterinary technicians, ensuring the safety of pets, clients and other associates, and the continuity of quality veterinary care.

• Provide professional, efficient, and exceptional service at all times, ensuring clients and pets are comfortable in the hospital.
• Maintain the flow of patients and communicate with veterinarians and vet techs.
• Carry out or set up procedures that do not require veterinarian or vet tech assistance.
• Adhere to hospital standards that keep pets safe, and treatment areas, exam rooms and labs clean and organized.
• Educate clients about Optimum Wellness Plans and the importance of preventive care.
• Mentor other members of the hospital team.
• Perform all required skills of NAVTA‑approved veterinary assistant programs at a level that aids in the efficiency of the practice.

Certificate of completion from a NAVTA‑approved veterinary assistant program or equivalent education, training, and experience. High school diploma or equivalent preferred.

Ability to perform all required skills of NAVTA‑approved veterinary assistant programs at a level that aids in practice efficiency.

• Action Oriented
• Customer Focused
• Good Listener
• Effective Communicator
• Caring for Those Who Care

Dedicated, positive attitude, and use of Banfield’s Five Principles:
Quality, Responsibility, Mutuality, Efficiency, and Freedom.

Pay range: $18.40 – $23.51 hourly. Rate determined by experience, skill level, and education.

• 401(k) participation with company match
• Paid time off and holidays
• Optimum Wellness Plans for pets (three free plans)
• Medical, vision, dental, life, and disability insurance (where eligible)
• Retirement plans, including 401(k) and Roth
• Student debt relief program for full‑time DVMs
• Mental health and wellbeing resources
• Short‑ and long‑term disability coverage
• Flexible Spending Accounts (FSA)
• Health Savings Account (HSA)
• Paid parental leave for birth and adoption
• Continuing education allowance
• Back‑up child and elder care, family support resources
• Fertility and family‑building support
• Digital exercise therapy
• Voluntary protection benefits (hospital stay, critical illness, accidents)
• Legal plan covering various legal needs
• Identity protection
• Commuter benefits
• Exclusive discounts on products and services

WE ARE A DRUG‑FREE, SMOKE‑FREE, EQUAL OPPORTUNITY EMPLOYER. Banfield Pet Hospital® strongly supports and values the uniqueness of all individuals and promotes a work environment where diversity is embraced. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, genetic information, status as a protected veteran, or status as a qualified individual with disability.