Emergency Room Enhancement; Ere) Care Coordinator

If you’re seeking a fulfilling career in a supportive environment, consider the job opportunities at Arthur Center in Mexico, MO. Committing to improving community lives, we offer diverse roles that cater to various skill sets. Joining our team means being part of an organization dedicated to making a positive impact while enjoying professional growth. Don’t miss the chance to contribute to a meaningful mission!

Thank you for considering Arthur Center Community Health!

Position: EMERGENCY ROOM ENHANCEMENT (ERE) CARE COORDINATOR

Location: Mexico, MO

Job : 321

# of Openings: 1

EMERGENCY ROOM ENHANCEMENT (ERE) CARE COORDINATOR

DEPARTMENT: BEHAVIORAL HEALTH OUTREACH

LOCATION: MEXICO, MO — COMMUNITY-BASED

REPORTS TO: CRISIS SERVICES MANAGER

JOB TYPE: FULL-TIME

Arthur Center is looking for a dedicated, resourceful Emergency Room Enhancement (ERE) Care Coordinator to join our Behavioral Health Outreach team and play a vital role in connecting residents to the services and support they need. In this role, you will engage clients who frequently interact with emergency services, coordinate access to mental health, medical, and community resources, and provide the follow-up and coaching that helps people achieve and maintain health and independent functioning.

This is relationship-driven, community-based work that requires clinical skill, strong organizational follow-through, and a genuine commitment to meeting people where they are. If you are motivated by making a real difference in the lives of individuals navigating complex systems across central Missouri, we want to hear from you.

• Collaborative work environment and meaningful, mission-driven work
• Competitive pay commensurate with experience | Benefits Eligible
• Comprehensive benefits package including Medical (HSA option), Dental, Vision, Life insurance, and 401(k) with up to 6% company match
• A workplace culture committed to trauma-informed, whole-person care across central Missouri

• Engage and support clients who frequently interact with emergency services within the catchment area.
• Provide client assistance in accessing mental health and medical services.
• Assist clients with accessing necessary public services including financial assistance, housing, and basic needs for food, shelter, and clothing.
• Aid clients with accessing social, educational, vocational, health, and housing resources identified as needs for independent functioning.
• Provide training, coaching, and support in daily living skills including housekeeping, cooking, personal grooming, accessing transportation, budgeting, paying bills, and maintaining independent residence.

• Provide adequate follow-up with clients regarding appointments, completion and submission of forms, and other necessary actions.
• Assist with coordination of hospital discharges as needed to ensure smooth transitions of care and prevent readmissions; engage existing providers to ensure continuity of care.
• Establish and maintain positive working relationships with local community resources including law enforcement, ambulance personnel, crisis call centers, and hospitals.
• Attend agency and community meetings as assigned by supervisor.

• Assist with daytime mobile crisis response as needed.
• Participate in crisis on-call secondary duties as scheduled.
• Engage with clients in a trauma-informed and collaborative manner that supports safety, empowerment, voice, and choice.
• Respond to community crises in a timely manner and apply CPR and Crisis Prevention Institute (CPI) de-escalation and behavioural management techniques as needed.