HRIS UKG Workforce Management; WFM Supervisor

Position Summary

This role will be the supervisor for the HRIS (Human Resources Information System) team responsible for the configuration, maintenance and support of Bridgestone’s Latin America Time and Attendance application, Ultimate Kronos Group’s WFM Professional product.

Finance

• Develop UKG WFM Pro support skillsets including user support, system support, system configuration, and reporting.
• Supervises HRIS analysts with responsibility for performance review/management and teammate development
• Sets day-to-day objectives, organizes workflow, provides guidance, and supports achievement of goals for team
• Track, analyze and resolve production support inquiries.
• Resolve data related issues and apply appropriate updates to ensure accurate time and absence information is sent to payroll for accurate payments to employees.
• Resolve process or technical issues affecting data integrity.
• Lead the development and publication of routine and ad‑hoc audit reports and analytics regarding Time & Attendance.
• Partner with Payroll to streamline auditing to ensure teammates are paid properly and on time.
• Work with the software vendor’s support organization to resolve issues that require vendor assistance.
• Stay aware of the software product’s roadmap and plan how and when new features will be introduced at Bridgestone.
• Collaborate across the Payroll COE, Operational leaders, and HR to plan for new releases or release updates.
• Collaborate with IT resources across Bridgestone facilities to ensure time clocks are operating and collecting data as expected.
• Collaborate with interfacing application support teams to support inbound and outbound data files.
• Lead and participate in new release testing.
• Ensure Business Services governance model is being followed, bring new requests that deviate from the established change control guiding principles to the regional change control board.
• Manage the intake and delivery of new requirements; facility the delivery of new requests utilizing a agile delivery methodology via Azure Dev Ops
• Assist in developing user procedures, reference guides, and documentation to support end users in application access, application usage, processes, features, and functionality.
• Participate in Agile planning sessions and manage the intake and delivery of new requirements; facilitate the delivery of stories and features utilizing a agile delivery methodology via Azure Dev Ops.

• Required:
  
  4 years of experience in an HRIS related role prefer specific experience supporting or implementing UKG WFM Pro
• Experience supporting HR functions and specifically payroll or time and attendance functions
• Advanced Microsoft Excel skills (formulas, pivot tables, macros) to include proficiency in spreadsheet analysis
• Bachelor's Degree in business, information systems, or equivalent combination of education and experience.
• High level of professional and personal integrity and ability to exercise good judgment
• Skilled at building cross-functional and multi-level relationships
• Requires strong analytical skills and the ability interpret business requirements to technical solutions and business process mapping
• Ability to adapt to a continually changing business and work environment and manage multiple priorities
• Ability to communicate effectively in both English and Spanish, ability to also communicate in Portuguese is preferred but not required

En Bridgestone, lo que realmente importa es generar oportunidades de co‑creación, mientras fomentamos tu curiosidad y creatividad para hacer que la movilidad sea más segura, eficiente y sostenible para las generaciones presentes y futuras.

Cualquiera que sea el rol que desempeñes, cuando represent as a Bridgestone, eres un/una integrante valioso/valiosa de equipo y parte de nuestra misión más amplia de “Servir a la Sociedad con Calidad Superior”. Te ofrecemos más que solo un pago competitivo; también te proporcionaremos:

• Una experiencia de incorporación atractiva y de apoyo para garantizar una transición sin problemas a nuestro equipo.
• La oportunidad de desarrollarte y crecer, a través de capacitación y mentoría continua.
• Actividades…