Lot Attendant - Mexico

Position:
Lot Attendant Department:
Service

Reports to:

Service Manager

Purpose:

Responsible for assisting the service manager with supporting customers and employees withtasks including scheduling, customer communication, loading equipment, and perform any additional duties assigned by management in a professional and efficient manner all while adhering to safety rules and regulations.

Responsibilities:

Assist with the day-to-day operations of the service department

Loading and unloading equipment (Driven and using a forklift)
Schedule pick-up and deliveries with customers

Call customers with repair estimates

Stage equipment for delivery drivers.

Help maintain a professional appearance of the grounds including equipment, parkinglot, and buildings.

Demonstrate a constant commitment to customer service

Maintain a positive and professional working relationship with peers and management

Maintains a clean work area and performs work in a neat and orderly fashion

Follows all safety rules and regulations in performing work assignments

Maintains current knowledge of John Deere and competitive products and wiliness tolearn new systems and processes.

Experience, Education, Skills and Knowledge Ability to work in a fast-paced environment:
Efficiently managing multiple customers andtasks

Work independently with little or no supervision, self-motivated

Excellent customer service skills and attention to detail

Experience operating vehicles, tools, and equipment preferred.

Experience with basic computer functions such as email, word and excel.

Experience working cooperatively in a team environment

Experience communicating effectively verbally and in writing

High School Diploma, GED, or equivalent experience required;
Associates degree preferred

Valid drivers license required
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