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Membership Director

Job in Miami Beach, Miami-Dade County, Florida, 33119, USA
Listing for: Crunch Fitness
Full Time position
Listed on 2026-06-27
Job specializations:
  • Business
    Customer Success Mgr./ CSM
Salary/Wage Range or Industry Benchmark: 20 USD Hourly USD 20.00 HOUR
Job Description & How to Apply Below

Membership Director

Crunch is a No Judgment Gym that believes in making serious exercise fun by fusing fitness and entertainment. Looking to combine work, fitness and fun? Working at Crunch is more than a job, it's an opportunity to inspire others to reach their fitness goals. Our 'No Judgments' philosophy attracts a diverse and welcoming group of professionals and makes Crunch an amazing company to work for.

Crunch boasts state-of-the-art facilities and mixes fun and fitness to make for the ideal work environment. We're looking for a Membership Director with a burning desire to succeed, are extremely client oriented, highly motivated, love developing a meaningful rapport with your clients and communicating with piercing persuasiveness then you need to apply! This is a great position for a candidate looking to make a significant impact in a growing and dynamic organization.

The position offers excellent hourly pay, along with a very competitive, solid commission and bonus structure. One of the best plans in the industry! The right candidate will have a great opportunity for upward mobility.

Compensation

Hourly rate up to $20/hr plus opportunity to earn monthly commissions and bonus. Earning potential is $120k

Benefits/ Perks
  • Top compensation plan of any commercial gym including guaranteed added compensation within the first 60 days.
  • Huge GROWTH opportunity across multiple markets
  • Continued fitness and sales education
  • Complimentary gym membership at any nationwide Crunch location
  • Great facilities with functional training areas, premier strength equipment, top-of-the-line cardio equipment and more
  • Benefits for eligible full-time employees including group health insurance, disability insurance, life insurance and others after meeting a waiting period
  • Complimentary dotFIT nutrition program
  • Complimentary CPR/AED re-certifications
  • Semi-annual team activities
  • Annual contests and recognition
  • Discounts on services, products, and much more!
Responsibilities

PRIMARY

  • Help General Manager hire, train and develop sales team
  • Ensure sales team is provided with tools, coaching and day-to-day motivation to hit or exceed individual quotas on a monthly basis
  • Create daily task list and goals to ensure team keeps on pace for index
  • Monitor daily work flow and confirm monthly sales planner is fully completed
  • Conduct daily meetings with staff to discuss goals and provide support Follow‑up with staff regarding each tour and presentation
  • Ensure that the selling of personal training are offered at point of sale in line with Crunch philosophy Assist in execution of sales for other sales reps
  • Coordinate marketing, promotional, and special events with GM
  • Support all new systems and assist with execution of rolling out new programs Inspect and supervise all prospecting systems to ensure they are in full operation: guest passes, old guest registers, appointments, calls, etc.
  • Reach and surpass team and personal sales goals on a consistent basis
  • Prospect via member referrals, Welcome to Crunch forms, cold calls, approved flyers, guest traffic, phone inquiries, street reach, etc.
  • Exhibit extensive knowledge of Crunch's services and facilities
  • Foster a friendly, professional and organized atmosphere for members and guests Communicate and enforce all policies, procedures and standards
  • Follow all policies and procedures in Employee Handbook

SECONDARY

  • Prospect via member referrals, Welcome to Crunch forms, cold calls, approved flyers, guest traffic, phone inquiries, street reach, etc.
  • Exhibit extensive knowledge of Crunch's services and facilities
  • Foster a friendly, professional and organized atmosphere for members and guests Communicate and enforce all policies, procedures and standards

MEETINGS

  • Daily meetings with sales staff
  • Daily "One Minute Meetings" with Club Management
  • Weekly Club Management Meeting
  • Monthly Marketing Meeting
  • Employee Training and/or Certifications, to be decided by Regional Director of Sales
Requirements
  • 1-year sales management experience preferred
  • 3-5-years sales experience preferred
  • Exceptional sales skills
  • Self and team motivator
  • Strong desire to succeed and grow
  • Daily Training and Development of sales staff
  • Impeccable customer service skills
  • Strong computer skills Excel, Word
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