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Guest Experience Agent — Front Desk & Concierge

Job in Miami Beach, Miami-Dade County, Florida, 33119, USA
Listing for: Fontainebleau Miami Beach
Full Time position
Listed on 2026-06-12
Job specializations:
  • Customer Service/HelpDesk
    Bilingual, Customer Service Rep, English Customer Service
  • Hospitality / Hotel / Catering
    Customer Service Rep
Salary/Wage Range or Industry Benchmark: 60000 USD Yearly USD 60000.00 YEAR
Job Description & How to Apply Below
A luxury hotel in Miami Beach seeks a dedicated guest services representative to ensure efficient check-in and check-out for guests. Responsibilities include processing guest payments, handling inquiries, and maintaining effective communication with staff. Ideal candidates should possess at least a high school education, with a college degree preferred, and demonstrate strong problem-solving skills. Bilingual abilities are highly desirable for this role, contributing to a welcoming guest experience.
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