More jobs:
Concierge
Job in
Miami Beach, Miami-Dade County, Florida, 33140, USA
Listed on 2026-06-15
Listing for:
Marriott Hotels
Full Time
position Listed on 2026-06-15
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, Bilingual -
Hospitality / Hotel / Catering
Customer Service Rep
Job Description & How to Apply Below
Respond to guest requests for special arrangements or services by making arrangements or identifying appropriate providers.;
Respond to special requests from guests with unique needs and follow up to ensure satisfaction.;
Gather, summarize, and provide information to guests about the property and surrounding area amenities, including special events and activities.;
Answer, record, and process all guest calls, messages, requests, questions, or concerns.;
Contact appropriate individual or department to resolve guest call, request, or problem.
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