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Customer Service Rep English Customer Service

Elite Hotel PBX & Guest Services Specialist

Job in Miami Beach, Miami-Dade County, Florida, 33119, USA
Listing for: Delano Miami Beach
Full Time position
Listed on 2026-06-26
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, English Customer Service
  • Hospitality / Hotel / Catering
    Customer Service Rep
Job Description & How to Apply Below
A luxury hotel in Florida is seeking a Delano Service Agent – PBX to provide exceptional telephone customer service. This role is vital in assisting both guest and internal calls efficiently, ensuring each request is noted and addressed in a timely manner. Candidates must demonstrate strong customer service skills and effective communication to resolve inquiries and enhance guest experience. The position requires maintaining complete knowledge of hotel services and a proactive approach to fulfill guest needs.
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